Job Description

Sandvik Mining and Rock Solutions is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and infrastructure industries. Applications include rock drilling, rock cutting, loading, and hauling, tunneling, and quarrying. The focus lies on bringing value to customers through high-performing products that increase productivity and safety as well as to provide services and flexible maintenance programs that extend uptime and cut costs.

The Role:

The purpose of this role is to drive profit and manage loss by securing the market for the Division Parts and Service through the product strategy offering and further maintain, protect and increase the market share for Parts and Services.

Key Responsibilities:

• Manage and Control Parts forecasting and inventory levels for the sales area
• Manage and control Stock holding on the Balance sheet
• Participate in the formulation of the divisional strategy in line with company strategy.
• Develop sales area (Parts and Service) strategy aligned to the divisional strategy for submission to the Business Line Manager Parts and Service
• Identify opportunities to sell Sandvik total offerings for parts within the parts portfolios.
• Manage transactional sales with the Sales Manager and Customer Support Centre Manager.
• Conduct market and competitor analysis to develop deep understanding of customers business, operations, and processes.
• Revise and understand customer contract terms and conditions and ensure these are in place.
• Conduct regular audits on Customer Relationship Management (CRM) pipeline.
• Create customer value propositions to proactively create opportunities for Sandvik by customer segmentation that matches the product.
• Collaborate with internal stakeholders to deliver quality and value to the customer.
• Manage the sales area bi-annual parts pricing initiatives.
• Manage the customer support centre and net promoter score feedback.
• Produce parts and services rolling forecast and monthly budget.
• Provide an Obsolete Slow-Moving Inventory (OSMI) plan for managing existing stock levels.
• Continuously seek to improve existing customer relations.
• Manage sound employee relations in accordance with People policies and procedures.

Your Profile:

• Grade 12 / Equivalent qualification
• Business Management or Financial degree
• Degree in Mining Engineering or Mechanical/Electrical Engineering (NQF Level 7), Certificate of competence (Mine Manager or Government Certificate of Competency Engineering), MBA/MBL (advantageous)
• At least 5 years Sales and Marketing experience, of which 3 years must be at management level.
• Willingness to travel
• English proficiency
• Computer literacy
• Physically and medically fit to work in a mining environment.
• Valid driversxe2x80x99 license

How to apply

Please apply online through the Sandvik website www.home.sandvik/en/careers.

If you have any further queries, please contact us on 0800 331 331

Applications close: 08 January 2024

Please note that, should you not receive any response from us within 14 days, your application has been unsuccessful. We, however, thank you for your interest in our company. In-line with our Employment Equity (EE) Plan, Historically Disadvantaged South African (HDSA) candidates will be given first preference.

Please note that you must be physically and medically fit to work in a mining environment including meeting all customer vaccination requirements.

We offer an interesting role in an international business environment as well as opportunities for professional development. At Sandvik, we believe that diversity of experience, perspective and background will lead to a better environment for our employees, our business and, thereby, our customers

Sandvik