Job Description

MHR Corporate Office | Bellville, Cape Town | South Africa

Closing date: 08/09/2023
Number of positions: 1
Recruiter name: Jethro Sean Watlington
Reference number: 43080
Workplace Type: Hybrid
Permanent

MAIN PURPOSE OF JOB

To manage the operational delivery, quality, governance and standards of MHR to provide a quality service to the market.

KEY RESPONSIBILITY AREAS

• Provide operational management and support to MHR
• Oversee Call Centre and Career Centre operations
• Provide operational management and support for the MHR Training department
• Lead and manage a team of people
• Manage and mitigate MHR risks

REQUIRED EDUCATION

ESSENTIAL: Diploma in General Business Management

DESIRED: Degree in General Business Management

REQUIRED EXPERIENCE

ESSENTIAL:

• 3 years' experience within a temporary employment services environment
• 3 years' experience in an operations management position
• 3 years experience in a management position

DESIRED:

• 3 years' experience in the healthcare industry

REQUIRED JOB SKILLS AND KNOWLEDGE

• Business awareness and practical insight in business management principles
• Clinical governance, quality and standards and relevant regulatory requirements e.g. BCEA
• Training and Development processes and procedures
• Talent acquisition process and procedures
• Project management principles and the ability to apply these in the workplace
• Operational statistic analysis and reporting
• HR processes, including recruitment, selection, employee relations and occupational health
• Financial management and budgeting principles
• Exceptional client service skills and sound client service experience
• Demonstrates computer literacy in Microsoft Office Package (Word, Excel and PowerPoint)
• Communication, marketing, client interaction and reputation management principles
• Call centre operations and procedures

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.

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Job Type: Administration

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