Job Description

Operations Manager - Dikhololo Brits - North West - South Africa

The Operations Manager is responsible for the efficient running of the resort as a whole, including all areas of operations and onsite finances. The Operations Manager reports to the Resort Manager.

Key Performance Areas:

• The standard of maintenance at the resort must be in accordance with current industry expectations and improvements must be undertaken constantly.
• Resort stock and assets must be controlled, and the stock usage must be cost effective.
• The budgetary requirements must be adhered to.
• A high standard of cleanliness must be maintained.
• Efficient duty rosters must be distributed to all employees and monitored.
• Staff performance must be evaluated and maintained/improved.
• Any employee, whose duties include handling of money or Company assets, will be held accountable for any shortages, losses or excesses.
• Assume overall responsibility for all Food & Beverage outlets, Convenience Stores, Adventure Activities, Day Spa and Liquor store where applicable.
• Maintain healthy relations with all outsourced operators.
• Effectively delegate various responsibilities to the relevant senior management whilst maintaining overall accountability to the Resort Manager.
• The Operations Manager deputizes for the Resort Manager in his/her absence.

Position Requirements:

• 3 - 5 years' experience in a Resort or General Manager Position
• Previous experience with Timeshare
• Must have HR & IR experience to deal with staff
• Excellent communication skills
• Be deadline orientated & have the ability to work under pressure
• Excellent decision making skills
• Un-endorsed Code 08 driver's license
• Excellent interpersonal skills
• Above average computer literacy
• General maintenance knowledge / background
• Food & Beverage and Front Office is essential and Health spa experience beneficial

Person Requirements:

• Analytical
• Competitive
• Dynamic
• Performance driven
• Self-Starter
• Excellent interpersonal and communication skills
• Attention to detail

Unfurnished accommodation is provided.

Only short-listed candidates will be contacted.

South Africa's leading corporate player in the Development and Management of property and the leisure sector, currently has the following opportunity at Dikhololo Resort in Brits, Northwest Province. In accordance with the Employment Equity Plan of the Group, preference shall be given, but not limited to, candidates from the designated groups.

Ref # 10/01

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Beekman Group