The Operation Manager will be responsible for overseeing the daily operations of a department, driving cross-functional alignment, and optimizing processes to achieve the company's operational goals.
Manage incidents, problems, changes, and release processes.
Lead and mentor service delivery teams, including support analysts, engineers, and team leads.
Manage relationships with key clients, ensuring their needs are met.
Ensure adequate staffing, scheduling, and resource allocation.
Participate in regular service reviews and reporting. Identify opportunities to optimize processes and reduce operational costs.
Support automation and tools implementation to streamline delivery.
Job Type: Full-time
Pay: R8000,00 - R15000,00 per month
Ability to commute/relocate:
Sandton, Gauteng: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
What is your educational qualification?
Current Salary & Expected Salary:
Notice Period/ How soon can you join?
Experience:
* Operations Management: 3 years (Required)
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