Job Description

Closing Date: 2025-07-11
Job Type: Contract
Job Level: Skilled
Experience: Between 3 - 5 Years
EE/AA: No
Summary
My client within the financial services industry is presently in search of an Operations Engineer to join their growing, this is an exciting opportunity to join a fast growing organisation based in Rosslyn, Pretoria. Kindly submit all applications to Kyle.Govender@mediro-ict.co.za
Description
WHAT WILL BE YOUR ROLE AND RESPONSIBILITIES?

• Action and resolve IM (Incident Management) tickets
• Action and resolve CIM (Critical Incident Management) tickets as required
• Raise and lead tasks PM (Problem Management) tickets as identified
• Action and coordinate CM (Change Management) tasks and tickets as required
• Assist user departments in drafting system requirement documentation based on business processes
• Perform daily system handover and start-up tasks to ensure operational readiness of systems
• Ensure that all processes have been investigated / considered in obtaining the specifications of the user requirements
• Propose and review system design and evaluate alternatives
• Develop systems solutions in line with quality and delivery requirements
• Training other specialists and users.

Minimum Requirements
WHICH QUALIFICATIONS/EXPERIENCE DO WE NEED FOR THE ROLE?

• Minimum 2-3 years' experience in Production / manufacturing system operations environment.
• Oracle Database knowledge.
• Database design (advantageous).
• SQL.
• UNIX / Linux experience.
• Unix Shell scripting experience.
• Agile experience
• Python, Java, JavaScript/ES6, NodeJS, C#, C++(advantageous).
• Speaking German (advantageous).
• OpenShift (advantageous)
• Prometheus (advantageous)
• Elastic stack (advantageous)
• CI/CD (advantageous)
• JIRA, Confluence, Bitbucket, X-RAY

ESSENTIAL SKILLS REQUIREMENTS:

• Understanding of integration between different technologies
• Coordination between development and support environments
• Assisting with the business case
• Planning and monitoring
• Eliciting requirements
• Requirement's organisation
• Translating and simplifying requirements
• Requirements management and communication
• Requirement's analysis
• Document requirements in appropriate format depending on methodology followed
• Assist with identification and management of risks
• Strong interpersonal and communication skills with ability to communicate effectively.
• Willing to deal with customers. In most cases they will be foreign customers and language barriers might exist.
• Must have good time management skills.
• Ability to work as part of an agile team, inter dependant as well as independently and submit deliverables on time and in excellent quality.
• Must take ownership of an assigned task and see it through to completion.
• Must be self-motivated and open to learn.
• Self-Starter.
• Willing and able to work on weekends and public holidays.
• Flexibility to take up different tasks in the team.

ADVANTAGEOUS SKILLS REQUIREMENTS:
In context of multi planning control the following additional specifications apply:

• Added value in the product for Biz, Dev and Ops, inter alias.
• Integration, development and user acceptance tests.
• Creation and adjustment of user documentation and training.
• Software development (in products) and Go Live.
• Product quality (deployable, reliable, accepted product that reach user-defined values).
• Applications (inter alia Service Level Agreements) and maintenance.
• Compliance of Governance requirements (IT-architecture, security, compliance).
• Detailed product requirements.
• Functional (inter alia professional description, documentation and stakeholder management).
• Non-functional (inter alia IT-architecture, security, quality management).

AWM working model Meetings

• Sprint Planning (mandatory)
• Sprint Backlog Refinement (mandatory)
• Daily Stand-Up (mandatory)
• Sprint Review (mandatory)
• Sprint Retrospective (mandatory)
• Product Cycle Planning (recommended); Representatives
• Product Backlog Refinement (recommended); Representatives
• Product Cycle Review (mandatory); Representatives
• Product Cycle Retrospective (mandatory); Representatives
• Domain Cycle Review (recommended); Representatives
• BIZ (assisting; responsible and delegated by Product Owner)
• Business and processual design and conception (in refinement process).
• Details of requirements and feature planning, user acceptance tests (technical test).
• Roll-out and training of product solution.

Dev

• Create solution: software development, build and integration tests (individual and standard IT solutions).
• IT architecture: Project IT, (Micro-)Services and security architecture.
• Plan, specify, execute, automate and maintain functional and technical tests.
• Evaluate and document test results.
• Take care about the product quality and identify IT/product risks.

Ops

• Implement & Release: warranty security, Go Lives.
• Application Management & Operation, technical maintenance.
• Infrastructure Management: infrastructure of solution building and business.