Job Description

Operations Director
Acacium Group
Permanent, Full time
Woodstock, Cape Town
R70 000p/m with a competitive annual bonus and benefits package
Unlock your potential:
We have an exciting internal opportunity to join our Senior Leadership Team as an Operations Director. This strategic role is ideal for a dynamic and forward-thinking leader with a passion for operational excellence and offshore team management.
As Operations Director, you will hold overall accountability for the delivery of operational services across offshore teams, ensuring alignment with business objectives, maintaining high service standards, and supporting strategic growth and efficiency initiatives. You'll play a key role in shaping the future of our service delivery model and driving performance across multiple functions.
Everyday you will...

• Oversee the delivery of offshore operational services, ensuring alignment with business objectives, service standards, and financial targets
• Drive performance, productivity, and engagement across offshore teams, fostering a culture of accountability and continuous improvement
• Champion the adoption of new technologies and process enhancements to improve efficiency and scalability
• Collaborate with senior stakeholders to support strategic initiatives, including business growth and operational transformation
• Monitor and manage operational budgets, ensuring profitability and cost-effectiveness
• Lead, inspire, and develop high-performing teams, promoting an inclusive, values-driven working environment
• Identify and mitigate operational risks, ensuring compliance with internal policies and external regulations
• Use data-driven insights to inform decision-making, track KPIs, and deliver measurable improvements in service delivery
• Support the onboarding and integration of new clients or service lines, ensuring smooth transitions and operational readiness

What's in it for you?

• Dedication to developing you and your career, with tools, guidance, and support to help you succeed
• Opportunities to broaden your experience and skillset across our global organisation
• Regular leadership events, team incentives, and recognition programs
• Competitive salary, bonus structure, and benefits including medical aid after 3 months of employment
• Financial protection for you and your family, including group life cover, income protection for disability, critical illness support, and family funeral benefit
• Provident Fund access after 6 months of employment for long-term financial security

Join us and make a difference!
If you want to join a global, marketing-leading organisation who are committed to the human side of business, then look no further. Acacium Group is the UK's largest healthcare staffing and solutions partner and specialise in the healthcare, social care, and life sciences industries. We are a business with scale, leading digital capabilities and a strong financial profile, with a vision to be the leading global healthcare solutions partner.
We are powered by the best people and have an unrivalled and diverse range of capabilities, all while incorporating our company values into everything we do - Putting People First, Always by your Side, Driven by Excellence.
Join us and play a key part of shaping the future of society and improving people's lives!
To thrive in this role, you must have...

• Minimum of 5 years' experience managing offshore operations in a senior leadership capacity
• Proven ability to lead large, diverse teams and deliver results in complex, fast-paced environments
• Strong strategic thinking skills with the ability to translate business goals into operational plans
• Excellent communication and stakeholder engagement skills across multiple geographies
• Deep understanding of operational excellence frameworks and performance metrics
• Comfortable using digital tools and platforms for remote collaboration and data-driven decision-making
• Resilience and adaptability to navigate change and lead transformation initiatives
• A continuous improvement mindset focused on innovation and service quality

Employment Equity:
The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Registered office address:
9 Appold Street, London, EC2A 2AP.
Registered in England and Wales
ICSG Ltd trading as Acacium Group
Company registration number 7268397

Skills Required