Operations Department Manager Langeberg Mall
Job Description
Position summary
Industry: Wholesale & Retail Trade
Job category: Stores and Inventory
Location: Mosselbay
Contract: Permanent
EE position: No
Introduction
MAIN PURPOSE Ensure compliance and effective store operations to support the internal and external customers to achieve business strategy.
Job description
KEY OUTCOMES
Engage stakeholders and manage adherence to Service Level Agreement (SLA) where applicable
Manage shrinkage and implement key in-store processes
Ensure exceptional customer service at all touch points
Drive and maintain legal compliance
Manage equipment and the end-to-end stock movement processes in the store
Drive sales and stock management to maximize business profitability
Enforce and maintain store operational policies, procedures and processes
Adhere to store processes
Lead, develop and retain staff
KEY COMPETENCIES
- Planning and Organising
- Detail Orientation
- Customer Service Orientation
- Resilience
- Analytical Thinking
- Decision Making
Entry Requirement: Grade 11 or NQF3 completed, and Grade 12 will be advantageous
Retail and or Business Management Diploma would be advantages
2-5 years role experience as a Operations Department Manager in Retail
Retail experience highly advantages
Team Management would be advantages
Leadership and Management experience would be advantageous
Ability to work shifts that meet operational requirements
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Fashion, Beauty & Home Department Manager Langeberg Mall/ Mossel Bay
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Job Detail
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Job IdJD1464126
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMossel Bay, Western Cape, South Africa
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EducationNot mentioned