Job Description

General
Job Title Operations Department Manager
Job Category FMCG, Retail & Wholesale
Location North-West
Employment Type Permanent
Area Hartbeespoort
Bee status Include All
Salary Market Related
Min Salary Not Set
Max Salary Not Set
Expiry Date 26th October 2025
Deadline Date 26th October 2025
Experience Experience Required
Introduction
Are you a results-driven leader with a passion for operational excellence in the fast-paced FMCG and retail industry? A leading name in the sector is seeking an experienced and motivated Operations Department Manager to join their dynamic team in Hartbeespoort area. This is your chance to step into a high-impact role where you'll drive efficiency, boost store performance, and help deliver an exceptional customer experience.
Description

• The responsibilities of the Operations Department
• Manager include delivering exceptional customer service through management of day-to-day operations, ensuring a well maintained, safe, hygienic and secure store environment, and minimize loss and shrinkage through logistic support and enforcement of policies and procedures.
• Deliver exceptional customer service to both internal and external customers
• Develop, recruit, retain and lead a competent and motivated store operations team
• Co-ordinate and monitor the activities of the coach and implement appropriate performance management for coaches, qualified and trainee staff
• Support the implementation of loss and control measures
• Support the implementation of stock movement processes (including truck turnaround times, receiving, stockroom processes, dispatching) and maintain information on Stores Inventory Management System
• Enforce day-to-day security operations in store to minimise loss
• Sustain the store and equipment maintenance processes to ensure availability, functionality and safety
• Monitor performance of service providers and give feedback on performance to improve effectiveness of delivery
• Control and order consumables and equipment within allocated budget
• Maintain health and safety procedures in line with policy
• Enforce day-to-day cleaning and hygiene operations to facilitate a hygienic store environment
• Minimises Shrinkage

Education Profile
Candidate Requirements

• Matric
• Driver's License
• Applicants must reside in Hartbeespoort or surrounding areas.
• Minimum 3 years' experience in risk management or loss prevention management
• Understanding of supply chain processes
• Computer literacy
• Technical / Maintenance aptitude
• Knowledge and understanding of OHASA

Application Instructions
Please forward your CV to jeri.c@myfuturecareer.co.za. Should you not be contacted within 2 weeks, kindly consider your application unsuccessful.
Contact Details
Contact Name Jeraleen
Contact Phone
Contact Email jeri.c@myfuturecareer.co.za

Skills Required