Operations Coordinator (projects)

Western Cape, South Africa

Job Description


This well-established Hospitality and Property Management Group is renowned for curating exceptional guest experiences in some of South Africas most iconic coastal destinations.With a portfolio that includes boutique hotels, self-catering accommodations, and exclusive villas, the company offers a unique blend of lifestyle, luxury, and innovation.They are seeking an Operations Coordinator (Projects) to join their team!Qualifications:

  • Grade 12
  • Opera Experience
  • Micros Beneficial
  • Advantageous: Diploma or Degree in Hospitality Management or Project Management
  • Minimum 3 years' experience in the Hospitality Industry
General Responsibilities:
  • Maintain in-depth knowledge of all properties, venues, and services.
  • Deliver high-level, personalised guest experiences.
  • Evaluate service quality.
Events & Coordination:
  • Plan and execute seasonal and special events (e.g. Valentines Day, Christmas, and New Years).
  • Act as the main contact for clients onsite and coordinate with internal teams.
  • Manage bookings, menus, supplier lists, and event documentation.
  • Ensure seamless communication across departments for all event needs.
  • Oversee food and beverage planning with relevant team members.
  • Ensure service standards, setup, and venue readiness before, during, and after events.
  • Handle guest complaints promptly and professionally.
  • Maintain budget oversight and ensure all expenditures are tracked and authorised.
  • Monitor health, safety, and compliance across all event operations.
  • Take responsibility for inventory control and monthly stock takes of equipment.
Aesthetics & Design
  • Manage the aesthetic vision from concept through to project completion.
  • Source materials, set budgets and timelines, and liaise with design teams.
  • Maintain visual consistency across guest spaces and Social Media presence.
  • Create mood boards, order materials, and oversee installation.
Projects
  • Support and manage special projects as allocated by Executive Leadership.
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Job Detail

  • Job Id
    JD1412043
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    R15000 - 20000 per month
  • Employment Status
    Permanent
  • Job Location
    Western Cape, South Africa
  • Education
    Not mentioned