Operations Associate – Sales & Client Success Focus

Johannesburg, GP, ZA, South Africa

Job Description

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Operations Associate - Sales & Client Success Focus




Remote | PST Overlap | 2+ Years Experience | Digital Services

Support sales. Streamline onboarding. Drive client success.




We're looking for a sharp, proactive

Operations Associate

with experience in

sales or account management

, especially within website development services for U.S.-based clients. In this role, you'll work closely with the CEO and play a key role in keeping our pipeline moving, aligning sales and delivery teams, and ensuring clients have a great experience from day one.


What You'll Do:

Support sales operations through CRM management, pipeline tracking, and process documentation Coordinate client onboarding and ensure smooth handoffs between sales and delivery Assist in preparing quotes, proposals, and contracts for web development projects Provide operational support to the CEO--reports, task prioritization, and special projects Communicate across global teams to maintain timelines and expectations Propose workflow improvements that enhance client experience and operational efficiency

What You Bring:

2+ years in operations, account management, or sales Direct experience in web development or digital services for U.S. clients Strong communication skills and the ability to interact with senior stakeholders Proficiency with tools like HubSpot, Google Workspace, Trello, Slack, and Notion Self-starter mindset with comfort in fast-paced, remote environments Bonus: Experience in client success or bilingual communication

Why Join Us:

100% remote work with flexible hours and California-based leadership Make an immediate impact on client satisfaction and sales efficiency Join a globally distributed, high-performance team Be part of a growing company that values initiative and results

Compensation Range: $12K - $16.8K

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Job Detail

  • Job Id
    JD1442882
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Johannesburg, GP, ZA, South Africa
  • Education
    Not mentioned