Job Description

About our client We are a fast-growing healthcare solutions provider on a mission to simplify clinical workflows and improve patient outcomes. Our focus is on delivering smarter, faster, and more reliable services and products to healthcare professionals across the UK. By reimagining traditional supply chain practices and embracing innovation, we empower clinicians with the tools they needwhen they need themto deliver outstanding care. The Role We are looking for a proactive and detail-oriented Operations Assistant to support our day-to-day operations. Youll play a crucial role in order processing, logistics coordination, and ensuring a smooth customer experience. This role requires a strong sense of ownership, adaptability, and the ability to work effectively within a team. Key Responsibilities Process and manage customer orders from entry to dispatch Coordinate outbound freight logistics, including communication with customers and understanding of UK addressing conventions Perform weekly system checks to maintain operational efficiency Generate and maintain reports, including calculations and data accuracy Notify customers of backorders and manage communication around delivery timelines
Key Attributes & Skills Exceptional attention to detail and a high level of accuracy Organised, dependable, and capable of managing multiple tasks effectively Adaptable and comfortable with a dynamic, fast-paced environment Strong team player with excellent communication skills Driven to complete tasks and follow through to resolution Positive, energetic, and solution-oriented attitude