Operations And Client Service Manager
Pretoria, Gauteng, South Africa
Job Description
A Pretoria based property company has a vacancy for a highly experienced Operations Manager with strong operational fundamentals and proven ability to implement and manage processes effectively.
ROLE OVERVIEW
- The Company is seeking a highly experienced Operations Manager with strong operational fundamentals and proven ability to implement and manage processes effectively.
- The ideal candidate will need to have a background in B2B environments, preferably within real estate, proptech, fintech, or similar sectors, and should be comfortable working with partners and support teams.
- Experience in customer onboarding, migrations, and building operational frameworks is essential.
- Develop and maintain standard operating procedures (SOPs), training materials, ticketing systems, contracts, and order forms.
- Ensure operational readiness and efficiency across all business functions.
- Manage a growing team (initially four direct reports) and oversee future expansion, including roles such as training specialists and technical support.
- Collaborate with internal teams to streamline processes and maintain compliance standards.
- Strong operational expertise with hands-on experience in process implementation and team building.
- Ability to work in a technical environment without requiring deep technical expertise.
- Demonstrated success in operational readiness and customer onboarding.
Skills Required
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Job Detail
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Job IdJD1599205
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPretoria, Gauteng, South Africa
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EducationNot mentioned