Operational Consultant
Midrand, Johannesburg, South Africa
Job Description
Description:
To assist on a day to day basis with the Finance operational activities for Vodacom Payments.
- A multi-skilled resource team who will be able to assist with the manual capturing of merchant data as and when required
- The validation and correction of FICA/AML documentation loaded by sales agents using the Merchant Assisted On-Boarding App as well as merchants performing self on-boarding through the Merchant Online Application Journey (SMME Portal) to ensure that the documents presented meets the FICA/AML standards set
- Day-to-day second level query management support as it pertains to:
o Additional terminal requests
o Terminal deployment queries
o General value added services queries
o Integration liaison and site validations for e-Commerce deployments
o Liaison and support with suppliers who fall within the ambit of accountability
o Settlement /balancing queries as it pertains to merchants
- Settlement / account balancing of vendor and agent accounts for value added services
- Act as SME's for projects that affects the areas of responsibility
- Accuracy and throughput of application processing
- FICA / KYC verification and validation
- Response time and accuracy of resolving operational queries as it relates to the multiple products managed within the VPS business operations area
- Assisting with the settlement and balancing as well as operational support of VAS vendors
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Job Detail
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Job IdJD1449110
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMidrand, Johannesburg, South Africa
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EducationNot mentioned