Job Description

Join Euro DIY - A fast-paced, dynamic hardware distribution company where operations excellence meets customer impact.

We are seeking a highly organised, detail-oriented

Operations Controller

to oversee the administrative function of our operations department, ensuring smooth end-to-end processes and prompt issue resolution.

Key Responsibilities

Review and sign off all customer orders: quantity, value, selling price, weight, and delivery address. Cross-check order against quotations, Monitor comments and update any changes swiftly. Ensure adherence to order turnaround times. Oversee credits and returns with relevant departments (queries, logistics, and debtors). Track credit approvals and daily update of returns tracker. Ensure accurate recording in Sage for month-end reporting. Ensure timeous processing of all invoices by coordinating with the invoice clerk. Redirect sales queries to the appropriate departments and ensure feedback is given. Assist with operational planning and inter-department coordination. Maintain filing systems and escalate operational delays to the Operations Manager without delay.

Minimum Requirements

Experience:

3 years in a similar operations or administrative role.

Technical skills:

Proficient in Microsoft Word, Excel, PowerPoint, Pastel, Publisher & Projects.

Knowledge:

Strong verbal and written communication; solid administrative acumen.

What You Bring

A sharp eye for detail and operational control. A customer-first attitude and clear communication style. A proactive mindset that thrives in a fast-paced environment. Commitment to upholding company values and operational efficiency.

Why Join Euro DIY?

Be part of a growing and respected name in hardware distribution. Work in a collaborative team environment where your contribution matters. Opportunity to build strong cross-functional experience
Job Type: Full-time

Pay: R7500,00 - R8000,00 per month

Education:

Certificate (Required)
Experience:

Operations: 3 years (Required)
Work Location: In person