Become a subject matter expert in key business systems. Configure software to meet organizational needs, stay up to date on new features, and recommend enhancements that align with business goals.
Process Optimization
Analyze and improve operational workflows, ensuring compliance with internal policies and promoting efficiency across departments
Data & Reporting
Generate insightful reports, maintain data accuracy, and support informed decision-making through robust data analysis.
Training & Support
Provide user training and ongoing support. Create clear documentation and serve as the go-to contact for troubleshooting system-related issues.
Change Management
Assist with the rollout of new systems and updates. Perform testing, provide feedback, and drive user adoption through clear communication and support.
Cross-Departmental Collaboration
Act as a key liaison between business units and IT teams to ensure effective communication, system alignment, and shared understanding of objectives.
Financial & Operational Oversight
Oversee internal financial recharges, manage system renewals, and monitor service level agreements to ensure operational continuity.
Requirements
Fluent in French (This is a non-negotiable requirement)* Valid Driver's License & Own Vehicle
Minimum Qualification: Grade 12 / Matric
Recruitment shall be done in accordance with the company's Employment Equity Plan. People living with disabilities are encouraged to apply
Company Description
Our Software Team based in Bryanston, is currently seeking an Onsite Superuser to join on a contract basis. The ideal candidate must be fluent in French, as they will be working closely with French-speaking clients and providing front-line system support.
Please apply if you're interested in joining our team!
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