Onsite Superuser (french Speaking) (contract)

Johannesburg, GP, ZA, South Africa

Job Description

Key Responsibilities



System Expertise



Become a subject matter expert in key business systems. Configure software to meet organizational needs, stay up to date on new features, and recommend enhancements that align with business goals.

Process Optimization



Analyze and improve operational workflows, ensuring compliance with internal policies and promoting efficiency across departments

Data & Reporting



Generate insightful reports, maintain data accuracy, and support informed decision-making through robust data analysis.

Training & Support



Provide user training and ongoing support. Create clear documentation and serve as the go-to contact for troubleshooting system-related issues.

Change Management



Assist with the rollout of new systems and updates. Perform testing, provide feedback, and drive user adoption through clear communication and support.

Cross-Departmental Collaboration



Act as a key liaison between business units and IT teams to ensure effective communication, system alignment, and shared understanding of objectives.

Financial & Operational Oversight



Oversee internal financial recharges, manage system renewals, and monitor service level agreements to ensure operational continuity.

Requirements



Fluent in French (This is a non-negotiable requirement)*
Valid Driver's License & Own Vehicle Minimum Qualification: Grade 12 / Matric
Recruitment shall be done in accordance with the company's Employment Equity Plan. People living with disabilities are encouraged to apply


Company Description
Our Software Team based in Bryanston, is currently seeking an Onsite Superuser to join on a contract basis. The ideal candidate must be fluent in French, as they will be working closely with French-speaking clients and providing front-line system support.


Please apply if you're interested in joining our team!

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Job Detail

  • Job Id
    JD1554907
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Johannesburg, GP, ZA, South Africa
  • Education
    Not mentioned