On Site Support Technician

Rustenburg, North West, South Africa

Job Description

This is an operational role providing technical support to our clients in the Hospitality industry (restaurants), during office hours as well as after hours when on call. The incumbent will be based in Rustenburg with regular travel in and around the province.Job Specification:

  • Installation of new computer systems and solutions for the hospitality industry.
  • Training of customers on installed computer systems and software programs.
  • Support, troubleshoot and resolution of call outs relating to installed software programs on customers site.
  • Support, troubleshoot and resolution of call outs relating to installed HARDWARE on customers site.
  • Programming of software to work in customers environment.
  • Finding solutions and adapting software for best use within customer environment.
Minimum Requirements:
  • IT qualification is highly recommended (preferably with N+ and A+)
  • Windows networking experience
  • Must have at least 3-5 years' experience in the IT field
  • IT Technical Support background (essential)
  • Excellent written and verbal English communication skills
  • Problem-solving skills
  • Must be able to work independently with minimum supervision
  • Own reliable vehicle and valid driver's licence (essential)
  • Must be willing to work irregular hours and to travel long distances
Highly Preferable:
  • MCSA
  • MCSE
  • Windows 7
  • Network Administration
  • Network Cabling
  • Point of Sale experience
  • TCP/IP
  • MySQL
  • Firebird
Job Type: Full-timeCOVID-19 considerations:
- Personal protective equipment provided or required
- Temperature screenings
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in placeApplication Question(s):
  • Do you have an IT qualification? (preferably with N+ and A+)
  • IT Technical Support background: 3 years (Required)
  • Driver's licence and own reliable vehicle (Required)

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Job Detail

  • Job Id
  • Industry
    Not mentioned
  • Total Positions
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
  • Job Location
    Rustenburg, North West, South Africa
  • Education
    Not mentioned