Job Description

BE PART OF THE WORLD'S LARGEST LOGISTICS COMPANY

Deutsche Post DHL Group is the world's leading logistics and mail company.


We're one of the world's largest employers, operating in over 220 countries and territories. We're Europe's largest postal service, partner for eCommerce and pioneers in secure digital communication. We're number one in contract logistics and international express delivery, and a leader in the forwarding business.


Join us and you'll be working for a global company that's focused on service, quality and sustainability, and using the power of global trade to connect people and improve lives.


And not just for our Customers, but for every member of our Group too.

At DHL Supply Chain South Africa we're looking for...

Vacancy

OMS Champion

Role Outline

The purpose of the OMS (Operations Management System) Champion role is to support the successful implementation and long-term sustainability of the OMS framework across sites within the country.


This includes actively coaching and developing the site leadership teams--from Site Managers to First-Line Leaders--to drive operational standardization and embed behavioral and cultural change.


The OMS Champion plays a key role in ensuring alignment, consistency, and adherence to OMS practices by providing hands-on support, facilitating capability development, and guiding teams through the change journey.


Additionally, the role is responsible for tracking, measuring, and reporting on OMS achievements to ensure visibility of progress and continuous improvement across all sites.

Key areas of responsibility include:

Engage site leadership team on OMS

train and coach site champion and site leadership team on OMS principles and elements, performance cube and infrastructure train local staff team within each site [Quality, Safety, HR] present expected roles & responsibilities and level of support required from them in the OMS journey present the necessary infrastructure that will enable and deliver OMS [documentation, organizational, physical and technology points of view] and ensure their understanding and commitment evaluate site performance cube with site leadership team and OMS champion, aligning ramp-up and next steps to improve utilized capacity coach OMS champion and site leadership team on OMS elements and principles on the job

Support site leadership team to build the infrastructure and culture of OMS

train and coach the development of OMS infrastructure with site champion, owner and site management team support site manager on span of control analysis and adjustment plan support site leadership team to develop Excellence School (physical infrastructure, trainers, training program and materials) and ensure standardization across sites train and coach the development of OMS culture with site champion, owner and site management team ensure OMS standards for new sites / new business driving the site management team to it role modeling culture and behavior, change management expectations review the standard training matrix and program with each site, including particularities, detailing processes that need to be covered on ensure site management team are focused to have shop floor team following the standards

OMS Governance

develop business cases of sites that are under OMS implementation share experiences, business cases of successful implementations, best practices and capabilities of OMS with site leaders and OMS champion is in charge of Plan View governance for all sites of his responsibility support OMS Champion to speed up the OMS coverage on site gather the information for standardization control (focused on OMS culture) with sites and monitor the progress with site management team review implementation status with each site and report to the country lead accomplishments and critical points understand and address challenges with infrastructure, cultural and behavioral changes with OMS country lead

Qualifications/ Skills/Competencies/Experiences

The role holder must be dynamic and goal orientated; enabling site teams to work accordingly to the plan The ability to influence without authority is required strongly / significantly in this role The role holder must act self initiative but understand the role as an integrated team role Experience is needed to collaborate with ops managers across all levels within a country

Languages

Country Language * English