Oliver Wyman is now looking to hire an Internal Communications Associate to join our global Internal Communications team!
This role is based out of our Johannesburg office
.
Team Overview:
Oliver Wyman is on a journey to transform the way we engage and communicate with our people. We know they are the heart and soul of who we are. Our Internal Communications function works to identify, connect and celebrate the people and the things they do that help make us better - inside and out. We work closely with our Marketing team (including social media), our Inclusion, Belonging, and Diversity (IBD) team, our People Experience team, our Human Capital, and our Event planning teams on a variety of initiatives and campaigns to achieve our goal to be an amazing place to work.
Job Overview:
As the Joburg-based Internal Communications Associate, you will directly support the IMEA Regional Communications Lead, helping bring regional stories, campaigns, and updates to life. You'll manage and execute regional content across Viva Engage, Microsoft Dynamics, Teams, and other digital platforms. You will also support a number of global operations and engagement projects in partnership with the broader global team, allowing you to gain exposure to global practices and tools. This is an ideal role for someone who is a proactive self-starter, strong communicator, enjoys storytelling, and thrives in a fast-paced communications environment with meaningful cross-regional collaboration.
Key Responsibilities:
Communication Campaign Processes and Operations
Draft, edit, and publish internal regional communications across IMEA, ensuring alignment with brand tone and voice.
Coordinate and format IMEA newsletters in Microsoft Dynamics 365 Marketing.
Create and maintain intranet pages and digital banners to support IMEA campaigns and initiatives.
Manage IMEA Viva Engage content calendar, posting cadence, and post visuals in collaboration with the regional lead.
Support communication and content flow across IMEA Teams channels and internal regional platforms.
Data and Analytics
Track campaign performance and engagement data from Microsoft Dynamics, Viva Engage, and Teams to generate insights.
Prepare periodic dashboards and summaries to support regional storytelling and measurement of engagement success.
Identify areas for improvement or content optimization based on regional audience analytics.
Team Organization and Processes
Own and manage team documentation, including Monday.com trackers, communications calendars, and project timelines.
Support with summaries and action logs for regional meetings and planning sessions.
Assist in managing regional content libraries and shared documentation spaces on SharePoint and Teams.
Relationship Building and Collaboration
Liaise directly with the IMEA Regional Communications Lead and regional stakeholders to coordinate campaign planning and delivery.
Collaborate with local teams across IMEA offices to surface regional stories and success cases.
Participate in global internal communications team meetings and support global initiatives and shared priorities where relevant.
Knowledge and experience:
Strong written and visual communication skills, with a demonstrated ability to tailor content to specific audiences.
Experience using Microsoft Dynamics 365 Marketing, Teams, Viva Engage, and SharePoint.
2+ years of experience in the internal communications / marketing field, ideally within a regional or international context.
Excellent attention to detail and ability to manage multiple priorities effectively.
Proficiency in using design tools (e.g., Canva) and basic video editing tools (e.g., CapCut) is a plus.
Strong stakeholder engagement and collaboration skills with ability to work cross-functionally and remotely.
Fluent English writing and editing skills for professional-level content production.
Oliver Wyman, a business of Marsh McLennan (NYSE: MMC), is a management consulting firm combining deep industry knowledge with specialized expertise to help clients optimize their business, improve operations and accelerate performance. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow on LinkedIn and X.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are also committed to providing reasonable support to any candidate with a disability to allow them to fully participate in the recruitment process. We welcome candidates to contact us at reasonableaccommodations@mmc.com to discuss any specific needs.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.
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