Job Description

Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities - plus the chance to work alongside some of the sector's most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We're passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.



To provide support to the Banker, Prestige Direct by servicing clients, attending to client queries, providing credit administration support and identifying client needs.

Qualifications

Minimum Qualifications
Type of Qualification: Diploma
Field of Study: Generic Management

Experience Required
Personalisation, CHNW
Consumer & High Net Worth
3-4 years
Experience in Client Service and Business acumen. Knowledge of credit principles, branch banking processes, procedures and policies. Knowledge of the banks' products and services.

Additional Information

Behavioral Competencies:

• Checking Details
• Documenting Facts
• Embracing Change
• Examining Information
• Following Procedures
• Interacting with People
• Interpreting Data
• Inviting Feedback
• Managing Tasks
• Meeting Timescales
• Producing Output
• Team Working

• Account Opening & Maintenance
• Client Retention
• Client Servicing
• Customer Understanding ( Consumer Banking)
• Processing
• Product Knowledge (Consumer Banking)
• Product Related Systems (Consumer Banking)

Standard Bank