Officer (p10): Its Systems Support

Kimberley, NC, ZA, South Africa

Job Description

Purpose



Provide system support and training to SPU Staff on the ITS Student Management System/Sub-systems and Statutory Reporting (HEMIS).



Minimum Experience



Diploma in IT or relevant qualification. Minimum of 3 Years working experience that includes ITS Student Management System Experience. Computer Literate (MS Office Suite). Knowledge of HEMIS


Duties and Responsibilities



Provide system related user support and training to administrative staff. Assist with and train administrative staff on Academic and Residence Application and Registration processes. Assist in system related problem solving. Assist users to view and print relevant reports. Extracting data on HEMIS submission. Running SQL-Valpac validity checks on the extracted data. Notify data owners to correct data (data cleaning). Writing analysis reports for both submissions. Performing analysis of problem areas in data-capture and data-validation. Liaising with data owners. Liaising with external and internal auditors on HEMIS submissions to DHeT. Coordinate HEMIS processes (HR/SPACE). Provide system support and training to academic and administrative staff on how to capture and update assessment and examination marks. Guide and provide training to administrative staff at schools on capturing the calculation criteria from templates. Identify problem areas and possible solutions based on the calculation criteria. Provide support to academic staff on how to capture assessment and examination marks on the Lecturing i*Enabler.
Assist Administrative staff and lecturers to view and print relevant reports. Provide system and user support to students. Assist students with resetting login credentials. Assist with online registration processes and setups. Assist with generating JasperSoft STATS reports and provide support to the Administrative staff with JasperSoft processes. Assist with Academic Structure verification processes (e.g. System related capturing vs Prospectus per school). Assist with setup of new CELCAT Timetabling implementation processes. Assist with setups and implementation processes of new projects, e.g. ITS Mobile, etc.


Enquiries can be made via email at spurecruit@spu.ac.za


Assumption of duties: As mutually agreed to upon acceptance of the appointment. The University reserves the right not to make an appointment.

Women and people with disabilities are encouraged to apply.



Note: Sol Plaatje University (SPU) is dedicated to meeting its Employment Equity targets.

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Job Detail

  • Job Id
    JD1437944
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kimberley, NC, ZA, South Africa
  • Education
    Not mentioned