Officer, Customer Liaison (level 1)

Cape Town, WC, ZA, South Africa

Job Description

Job Overview

Business Segment:

Personal & Private Banking

Location:

ZA, WC, Cape Town, 76 Van Riebeeck Road

Job Type:

Full-time

Job Ref ID:

80446014A-0001

Date Posted:

11/5/2025







To provide a branch reception function by identifying the customer's needs, recording, monitoring and allocating the customer to the appropriate area for assistance whilst maintaining a high level of integrity and ethical standards.



Qualifications



Type of Qualification:

Secondary/High school/A levels/Matric

Field of Study:

Not applicable



Experience Required

Client Coverage

Personal and Private Banking

1-2 years

Branch banking and administrative experience, exposure to enquiries and query management.



Additional Information



Behavioural Competencies:



Documenting Facts

Embracing Change

Following Procedures

Interacting with People

Interpreting Data

Managing Tasks

Meeting Timescales

Producing Output

Showing Composure

Team Working

Thinking Positively

Upholding Standards



Technical Competencies:



Banking Process & Procedures

Client Servicing

Customer Reception and Channelling

Product Knowledge (Consumer Banking)



Please note:

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Job Detail

  • Job Id
    JD1580709
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Cape Town, WC, ZA, South Africa
  • Education
    Not mentioned