Officer, Customer Liaison (level 1)
Job Description
Company Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities - plus the chance to work alongside some of the sector's most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We're passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
To provide a branch reception function by identifying the customer's needs, recording, monitoring and allocating the customer to the appropriate area for assistance whilst maintaining a high level of integrity and ethical standards.
Qualifications
Minimum Qualifications
- National Certificate (NQF5 FAIS recognised qualifications)
- 1-2 years branch banking experience with exposire to enquiries
Behavioural Competencies
- Documenting Facts
- Interpreting Data
- Interacting with People
- Showing Composure
- Thinking Positively
- Banking Process & Procedures
- Client Servicing
- Product Knowledge (Consumer Banking)
- Customer Reception and Channelling
- Producing Output
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Job Detail
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Job IdJD1285245
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCape Town, Western Cape, South Africa
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EducationNot mentioned