Officer, Account Originator

Johannesburg, GP, ZA, South Africa

Job Description

Job Overview

Business Segment:

Personal & Private Banking

Location:

ZA, GP, Johannesburg, Simmonds Street

Job Type:

Full-time

Job Ref ID:

80446771A-0001

Date Posted:

10/30/2025







To act as point of contact for customer first-call resolutions, across all personal products, and negotiate payment arrangements in such a manner as to retain, educate and rehabilitate customers.



Qualifications



Type of Qualification:

Secondary/High school/A levels/Matric

Field of Study:

Not applicable



Experience Required

Credit Risk - PPB

Risk & Corporate Affairs

3-4 years

Inbound and Outbound contact centre experience - early, late and legal collections



Additional Information



Behavioural Competencies:



Adopting Practical Approaches

Articulating Information

Checking Things

Conveying Self-Confidence

Establishing Rapport



Technical Competencies:



Active Listening

Contact Centre Customer Relationship Management

Electronic Communications & Devices

Query Resolution

Telephone Caller Handling



Please note:

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Job Detail

  • Job Id
    JD1575063
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Johannesburg, GP, ZA, South Africa
  • Education
    Not mentioned