Are you a highly organised, professional individual with strong administrative skills and excellent computer literacy?
Our client in Montague Gardens is seeking a reliable, customer-focused Office Sales Administrator to support their sales team and ensure the smooth operation of daily office activities.
The ideal candidate will be efficient, detail-oriented, and confident communicating with both customers and internal departments.
Requirements:
Matric,
Minimum 2-4 years' experience in a sales administration, office administration, or customer service role
Strong verbal and written communication skills with excellent email and telephone etiquette
High level of computer literacy (MS Office; experience with CRM or ERP systems an advantage)
Strong attention to detail and accuracy in documentation
Ability to multitask, prioritise, and work in a fast-paced environment
Professional, well-organised, and customer-oriented
Team player with a proactive and solution-driven mindset
Duties and Responsibilities:
Manage all administrative tasks related to the sales department, including quotations, sales orders, and invoicing.
Handle incoming customer enquiries via phone and email, providing accurate information and exceptional service.
Assist the sales team with preparing proposals, price lists, and product documentation.
Maintain and update customer records, databases, and filing systems.
Liaise with internal departments such as logistics, accounts, and warehouse to ensure accurate and timely order fulfilment.
Follow up on outstanding quotes and provide customers with updates on orders and delivery timelines.
Monitor stock levels and coordinate with purchasing departments when required.
Prepare weekly and monthly sales reports for management.
Ensure office processes and procedures run smoothly and efficiently.
* Assist with general office duties such as answering phones, welcoming visitors, and coordinating meetings when needed.
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