Key Outputs: The successful candidate will report to the CEO of the company, and their responsibilities will include:
Acting as the first point of contact, handling calls, filtering correspondence, and drafting high-level communications.
Compile a broad variety of administrative tasks for the CEO including managing an extremely active calendar for appointments.
Collaborate with other teams to facilitate smooth communication and workflow in the CEO's office.
Handling confidential documents on behalf of the CEO.
Organizing complex itineraries, accommodation, and transportation.
Arrange EXCO and Joint MANCO meetings.
Provide the Agenda, Matters arising, and previous Minutes ahead of the scheduled meetings.
Coordinates and consolidate monthly and quarterly reporting.
Maintain and monitor a dynamic action list , ensuring timely follow up on tasks delegated by the CEO
Ensure that all direct reports of the CEO have signed performance agreements in place .
Plan, coordinate, and ensure the CEO's schedule is followed and respected.
Communicate directly and on behalf of the CEO with Council members on matters related to the CEO's initiatives and activities.
Research, prioritize, and follow up on incoming issues and concerns addressed to the CEO.
Provide a bridge for smooth communication between the CEO's Office and internal employees, demonstrate trust and support with Executive Management.
Assist Council with the information needed.
Screen and prioritize incoming communications, including emails, phone; calls, and correspondence, ensuring prompt and accurate responses.
Maintain discretion and confidentiality in relationships with Council and Executive Management.
Ensure that the CEO's bio is kept updated and respond to requests for materials regarding the Council and the Organization in general.
Assist the CEO with adhoc tasks.
Follow up on contacts made by the CEO and support the cultivation of ongoing relationships.
Qualification and Experience:
Bachelor's degree in business administration or relevant equivalent qualification
3 years relevant experience in Governance , Compliance and Executive support duties
Competencies: Business Acumen, Customer/ Stakeholder Commitment, Drive for Results Collaboration, Impact and Influence,, Self-Awareness and Insight Key Competencies and Attributes
Discretion & Confidentiality: Absolute trustworthiness with sensitive information.
Organisational Skills: Exceptional ability to multitask, prioritize, and manage complex schedules.
Communication: Excellent written and verbal skills to represent the CEO effectively.
Proactivity: Taking initiative and anticipating needs.
Technical Proficiency: Advanced skills in MS Office Suite and other relevant software.