Ensure timely and accurate communication between clients and internal teams
Verify accuracy of invoices and resolve discrepancies promptly.
Assist with processing payments, and basic bookkeeping
Liaise with technicians to ensure timely resolution of client issues
Communicate technical updates to clients in a clear, professional manner.
Ensuring prompt feedback from technical teams to close requests.
Process vendor invoices and employee reimbursements.
Maintain cleanliness, order, and organisation of the storeroom at all times.Maintain accurate stock records, including bin cards, stock sheets, and system entries where applicable
Receive, check, and record all stock deliveries, ensuring accuracy, quality, and correct quantities.
Manage inbound stock process
Qualifications & Skills
Experience:
3-5 years in account management or client services (IT industry preferred).
Experience with billing and financial administration.
Skills:
Strong organizational and multitasking abilities.
Excellent communication and interpersonal skills.
Proficiency in Zoho CRM, Zoho Books, Zoho Inventory and Zoho project
Good understanding of IT services and terminology.
Attributes:
Customer-centric approach.
High attention to detail and accuracy.
Ability to work under pressure and meet deadlines.
Job Types: Full-time, Temp to perm
Contract length: 12 months
Pay: R6000,00 - R10000,00 per month
Work Location: In person
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