Job Description

Key Taks and Responsibilities

Reception & Customer Service

Provide warm, professional front-desk service Handle enquiries, complaints, and redirection Effective switchboard management Keep reception areas neat and welcoming Support over-the-counter sales transactions

Administrative Support & Branch Coordination

Coordinate deliveries, collections, and logistics Manage office records and documentation Assist with procurement and purchase orders Liaise on staff training arrangements

Financial Administration

Handle petty cash and reconciliations Process invoices, purchase orders, payments, and CODs Assist with debtors management and month-end tasks Capture daily bank transactions accurately Maintain branch expense registers and procurement records Ensure KYC/FICA documentation accuracy

Personnel & Compliance

Maintain complete, up-to-date staff files Coordinate overtime and training schedules Support Health & Safety compliance efforts

Travel & Logistics

Book travel, accommodation, and rentals Record and report travel expenses

Inventory & Supplies

Track and issue consumables and assets Manage office, stationery, and PPE stock Maintain vehicle and usage logbooks

Reporting & Documentation

Compile accurate reports and registers Ensure audit-ready records and checklists Assist operations and marketing with admin

Workshop Support

Create and close job cards


Qualifications


National Senior Certificate; Relevant diploma or certificate in Office Administration, Customer Service, or Business Administration will be advantageous Valid Code 8 (EB) drivers license

Experience


At least 3-5 years in reception or office administration roles, preferably in multi-branch environments

Skills and Knowledge:


Experienced in customer service with strong telephone, interpersonal, and communication abilities. Skilled in assertiveness, computer literacy, and bilingual communication. Proficient in judgment, planning, organizing, time management, and administration with high attention to detail and accuracy. Well-versed in customer service principles, organizational structures, office administration, health and safety protocols, and Equip System. Proficient in MS Office and possesses a basic understanding of financial concepts, with a strong focus on administrative tasks.

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We are committed to transformation through the appointment of persons from designated groups and potential candidates from these groups will enjoy preference. Kindly note that criminal background check will be requested in respect of all appointments. Should you meet the above requirements and be of the opinion that you can make a contribution to the company, kindly register on www.groupcareers.co.za to apply for the position. Should we not have contacted you within four weeks of the closing date, you may assume that your application has been unsuccessful.

CLOSING DATE - 25 OCTOBER 2025