Job Description

Company Description
Kaelo provides essential healthcare solutions ensuring the physical and psychosocial wellbeing of all South Africans towards lasting social change. Kaelo meets the Healthcare needs of Corporate and Retail clients across South Africa with product offerings including Medical Insurance, Medical Aid, Gap Insurance, Kaelo Money and employee assistance programmes.

To provide evidence-based nutritional guidance, coaching and lifestyle support to individuals and groups as part of the organisation's holistic wellness and employee assistance offering. The role focuses on empowering clients to make sustainable health and wellbeing choices through education, personalised coaching, and proactive engagement.
KEY RESPONSIBILTIES

• Deliver individual and group nutrition consultations via telephone, virtual, or face-to-face.
• Conduct nutritional assessments and develop tailored, practical eating plans aligned with clients' goals and health needs.
• Apply behaviour change techniques (e.g. motivational interviewing, SMART goal setting) to support sustainable lifestyle improvement.
• Collaborate with multidisciplinary professionals including counsellors, coaches, and wellness specialists to provide integrated support.
• Contribute to the design and facilitation or wellness campaigns, webinars and educational content on nutrition and health.
• Maintain accurate case notes and reports, ensuring confidentiality and adherence to data and clinical governance standards.
• Stay informed on current nutrition science, food trends, and health legislation relevant to employee wellness and preventative care.

Qualifications
PERSON DETAILS: WORK EXPERIENCE
REQUIRED

• 1 - 5 years' experience providing nutritional counselling or coaching, preferably within a corporate wellness, healthcare, or community-based environment.
• Exposure to digital or telephonic client engagement and group facilitation advantageous.
• Experience developing wellness or lifestyle content will be an advantage.

EDUCATION AND QUALIFICATIONS: ACCREDITATIONS WITH PROFESSIONAL BODY
REQUIRED

• Bachelor's Degree in Dietetics or Human Nutrition (or equivalent)
• Registered with the Health Professions Council of South Africa (HPCSA) as a Dietitian, or with the Association for Dietetics in South Africa (ADSA) / Nutrition Society of South Africa (NSSA)
• Ongoing CPD compliance as per relevant professional body.

CORE COMPETENCIES
REQUIRED

• Strong interpersonal and communication skills with an empathetic, client-centred approach
• Sound knowledge of nutrition science, lifestyle disease management, and behaviour modification
• Confident in using digital tools for virtual consultations and content creation
• Ability to work collaboratively within a multidisciplinary team
• High standards of professional ethics, organisation, and reporting discipline.

Additional Information
PERSONAL ATTRIBUTES
REQUIRED

• Passionate about holistic health and wellbeing
• Positive, proactive, and adaptable in a dynamic environment
• Approachable and professional in dealing with sensitive health topics
• Commitment to continuous learning and personal growth

Skills Required