Job Description

:
To identify, market, and manage revenue-generating opportunities from Non-Gross Lettable Areas (Non-GLA) across the company's property portfolio, thereby maximizing income streams outside of traditional rental spaces.

• Revenue Generation

• Drive Non-GLA income (excluding promotional income managed by Centre Managers).

• Identify, market, sell, and coordinate opportunities such as exhibition courts, kiosk spaces, and advertising spaces (print and digital).

• Explore diverse income streams including kiosks, exhibition spaces, facade and pylon advertising, escalator, booms and lift branding, frames, digital screens, refuse bins, parking advertising, etc.

• Conduct full property audits to identify alternative revenue opportunities.

• Develop and manage bundled Non-GLA offerings.

• Targets & Reporting

• Achieve revenue targets as per approved budgets.

• Set and review targets for new revenue opportunities not included in the budget.

• Track income, expenses, and targets; report weekly and monthly in prescribed formats.

• Innovation & Market Insight

• Keep up to date with market research, industry technology, trends, and competitor offerings.

• Present, cost, and implement new revenue streams.

• Ensure advertising exposure aligns with each mall's brand positioning.

• Administration & Contract Management

• Manage contracts and agreements for Non-GLA income.

• Oversee payments, invoicing, and allocation of payments with the Accounting team.

• Ensure adherence to advertising rules and regulations.

• Handle Non-GLA enquiries and maintain accurate documentation.

• Stakeholder Engagement

• Build strong relationships with suppliers, partners, service providers, tenants, and internal teams (Centre Managers, Marketing, Property Managers, and Support Departments).

• Drive direct sales, including cold calling and targeting specific brands.

• Promote available advertising opportunities daily.

• Support leasing and special projects when required.

• Operational Support

• Attend promotional and exhibition activities as needed.

• Assist with cold calling, training, and sourcing of pop-up shops.

• Take ownership of work and meet performance goals and deadlines.

• Perform ad-hoc administrative tasks as required.

Requirements

• Grade 12 certificate.

• At least 3 years of experience in a similar role.

• Proficiency in Microsoft Word, Excel, and Office Suite.

• Excellent written and verbal communication skills.

• Knowledge of commercial lease documents and basic commercial real estate.

• Strong business and property management acumen.

• Highly organized with exceptional attention to detail.

Preferred / Advantageous

• Bachelor's degree in Marketing, Property, or equivalent.

• 3+ years' experience in retail exhibitions and promotions.

• MDA software experience.

• Passion for retail and marketing.

Skills Required