Job Description

Job Title:

Night Duty Administrator (Receptionist)

Location:

Linksfield Hospital

Our Values:

Customer Focused, Communication, Commitment, Continuous Improvement, Value our Colleagues and Ethical Behaviour.

Are you interested in...

Joining a dynamic team where you can make a real impact in patient care?
Diagnostic Radiological Services Inc. are looking for passionate, skilled professionals to join our fast-paced, supportive environment where teamwork and compassion are at the heart of everything we do.

Why Choose Us?

At Diagnostic Radiological Services Inc, we focus on compassionate patient care and strong teamwork.
We offer a supportive, connected work environment that's fast paced but less formal, with directors who are hands-on and closely involved with the team.
We have many long serving employees, celebrating 10, 15, 20, and a few 30 years of service.
We are proud to partner with the University of Johannesburg in training clinical staff and maintain an open-door policy, with a flat management structure. We're working to integrate Arbinger principles throughout our organisation, helping us cultivate a mindset of growth, collaboration, and mutual respect.

We offer:

Comprehensive onboarding and support. A collaborative environment and commitment to continuous team development through Arbinger training and principles. An opportunity to grow and expand your skills, constantly challenging yourself and growing your skills A competitive salary package and benefits. Opportunity to increase earnings with overtime.

Your typical day in a radiology environment includes:

Working closely with the rest of the team to provide superior diagnostic and interventional services. Showcasing your calmness, excellent customer care and empathy to patients

Minimum Requirements:

Grade 12

Intermediate Skills on MS Office

2 - 3 years' experience in a professional fast paced environment

Attention to detail, high level of accuracy

Knowledge of medical aid and PMB rules as well as POPI Act regulations for healthcare will be beneficial

Ability to build and maintain good relations with colleagues and all stakeholders

Own transport essential

Main Responsibilities:

Acknowledge all patients with warmth and friendliness, showing empathy where needed

Capture all patient info correctly, checking info as you type (must be able to capture at least 6 patients per hour)

Check medical aid benefits

Do quotes for all exams and take co-payments/short payments by medical aids

Ensure you understand and follow the protocol for emergency patients

Ensure terms and conditions are signed for all patients

Book patients for CT & MRI scans and provide prep info for CT & MRI exams

Ensure blood tests are done for all CT contrast patients over the age of 50

Obtain Authorization for all examinations. Specifically, via UMS & medical aid systems for all CT & MRI exams as well as ultrasound guidance examinations when needed, normal working hours or working After Hours/on Public Holidays

Process payments for all private patients, walk-in or in-hospital patients

Allocate payments to the correct invoices

Obtain and scan in all relevant WCA documents for workplace injuries/diseases

Scan and attach all relevant documents to the correct patient profile

Assist in resolving telephonic enquiries

Work hand in hand with the Radiography Team Leader and Head Office staff to ensure an efficient and affective workflow between all departments

Ensure that your behaviour contributes to a friendly, harmonious, and professional culture in the department

Assist in keeping the reception area neat and tidy and noise levels down

Maintain strict confidentiality at all times

Perform other appropriate tasks and responsibilities assigned within the scope of your job function, knowledge, skills, and abilities to ensure the effective and efficient running of your department

Hours of Work:

Monday to Sunday, every alternate / second week: 06h00 - 18h00

We encourage differently abled people to apply

We support an inclusive work environment and welcome applications from individuals with disabilities. A reasonable range of mobility is however essential in the medical field, including support staff.

Ready to make a difference? Apply today to become part of a team that cares about your success and

well-being.

Please send your CV to

hr2@radiologysa.co.za

with

"Night Duty Administrator - Linksfield"

in the subject line.

Closing date: Wednesday, 18 June 2025

Kindly note: we will retain your CV and personal information for future suitable vacancies. If you object to your information being kept, please indicate your objection and we will carefully discard all your information.

Job Types: Full-time, Permanent

Application Question(s):

Do you have a license and your own transport?
Experience:

medical reception : 2 years (Required) Customer Service : 2 years (Required)
Work Location: In person