Job Description

Duties include

• Sell the maximum number of new cars
• Manage client relationships through effective use of the lead and data management system (CMS).
• Contribute to the planning and execution of sales strategies that drive dealership growth and profitability.
• Consistently achieve and exceed new vehicle sales targets.
• Support the performance of Parts, Service, and F&I departments by aligning with dealership-wide goals.
• Build and maintain strong, long-term relationships with customers to support a culture of service excellence.
• Strive to exceed customer expectations by ensuring timely delivery and high-quality service standards across all touchpoints.
• Monitor and track key CMS performance metrics, including:

• Lead management
• Online traffic platforms (OTPs)
• Finance applications
• Test drives and demo bookings
• Deal closures and closing ratios
• Lost deal analysis
• Quality of deal files
• Sales Satisfaction Index (SSI) and other customer feedback indicators

Requirements:

• Must have min 5 years Automotive Car Sales experience at a franchise dealership preferably, Suzuki, Haval, Chery, Mazda, Renault
• Solid understanding of both new and used vehicle sales, aftersales operations, and F&I offerings.
• Strong grasp of key financial drivers and performance metrics relevant to dealership operations.
• A relevant National Diploma, Degree, or equivalent is preferred; a Business Management qualification would be advantageous.
• Excellent negotiation and interpersonal skills.
• Sound knowledge of FICA, FAIS, POPIA, and the Consumer Protection Act (CPA).
• Proficient in MS Office and dealership-related systems.
• Familiarity with CMS or similar Dealer Management Systems (DMS) is essential.
• Fluent in English; proficiency in an additional local language will be an advantage.
• Must have a clear criminal and credit record, subject to standard verification checks.
• Preference will be given to candidates residing in or near the East Rand, for ease of access to the dealership.
• Resilience and the ability to work under pressure
• PC Literate
• Valid Drivers License

If your current experience and skillsets tick majority of the job specification boxes, then:
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