Build and maintain strong, sustainable customer relationships.
Exceed customer expectations through timely delivery of quality products/services.
Resolve customer queries to ensure satisfaction and retention.
Meet and surpass brand and CSI (Customer Service Index) targets.
Manage leads and client relationships using CMS/Dealer Management Systems.
Stay updated on evolving customer needs and adapt with innovation.
Drive business growth through targeted sales strategies.
Achieve OEM and Group vehicle sales targets.
Support Parts, Service & F&I teams to meet dealership KPIs.
Foster strong relationships with OEMs, suppliers, staff, and stakeholders.
Innovate and implement new sales techniques.
Monitor and report on sales performance, KPIs, and deal file quality.
Understand and promote product specs, benefits, and value propositions.
Analyse customer, market, and competitor behaviour; adjust sales strategies.
Ensure compliance with legal and regulatory requirements (FICA, FAIS, CPA, POPIA).
Uphold the companyxe2x80x99s image, brand, and ethical standards at all times.
Requirements:
Must have min 5-10 years Automotive Car Sales experience at a franchise dealership xe2x80x93 preferably, VW, Ford, Toyota, Suzuki, Chery.
Experience in new & used car sales, aftersales, F&I, and financial parameters.
OEM liaison at national level.
Strong negotiation skills and stakeholder network.
Relevant National diploma/degree/Equivalent.
Knowledge of FICA, FAIS, CPA, and related legislation.
Proficient in MS Office, social media, and dealer systems (CMS or similar).
Fluent in English & Afrikaans (additional local language an advantage).
Based in or near East Rand preferred.
Clear background checks essential.
If your current experience and skillsets tick majority of the job specification boxes, then: Apply directly now xe2x80x93 Send your CV toFeel free to contact Hayley directly on 087 265 3364 or send a WhatsApp to 082 442 5410 for more information.Please note only candidates with the required experience will be contacted and considered. If you are not contacted within 7 days from application, kindly consider your application as unsuccessful.#Drive Your Career Forwardhttps://webapp.placementpartner.com/wi/vacancy/?id=motorecruit&VacRef=JHB000176&preview=9fa9c9677cd380c22bd3e22d27709a53Submission closing date : No later than 30 May 2025Mototeam (Pty) LtdRecruiter
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