Job Description

New Business Development Manager | Westville | Permanent
Drive growth, shape strategy, and help a leading logistics business win in a highly competitive market. This is a high-impact role for a commercially astute business developer who enjoys hunting for new opportunities and turning leads into long-term partnerships.
As New Business Development Manager, you will be responsible for identifying, developing, and securing new business opportunities within the logistics and supply chain sector. You will build and manage a strong sales pipeline, engage at decision-maker level, and craft compelling value propositions that showcase integrated logistics solutions. Working closely with senior leadership, you will contribute to business development strategies that open new markets, expand service offerings, and strengthen the organisation's market presence.
You will also play a key role in establishing and nurturing strategic partnerships with key stakeholders, including customers, vendors, and other industry players. By combining market insight, commercial acumen, and strong relationship-building skills, you will help create new revenue streams and maximise value from existing capabilities.
Our client is a well-established, national logistics company known for its reliable, value-driven solutions across the supply chain. With strong operational capability and a focus on customer service excellence, the business partners with leading brands and retailers across South Africa. The environment is fast-paced, commercially focused, and highly collaborative, with a strong emphasis on performance, innovation, and continuous improvement.
What You'll Do

• Identify, target, and acquire new clients within the logistics and supply chain sector, engaging with key decision-makers to understand needs and position tailored solutions.
• Develop and manage a robust sales pipeline, from lead generation and qualification through to proposal, negotiation, and deal closure.
• Prepare professional, client-specific proposals and presentations that clearly communicate value, service offerings, and commercial terms.
• Collaborate with senior management to shape and execute business development strategies aligned to growth objectives and market opportunities.
• Identify and develop strategic partnerships and alliances that enhance service offerings, open new channels, or create additional revenue streams.
• Represent the business at industry events, conferences, and trade shows to build brand visibility and expand your professional network.
• Work closely with internal stakeholders (operations, finance, marketing, and customer service) to ensure seamless onboarding of new clients and delivery against agreed service levels.
• Define and monitor customer KPIs during the take-on phase, ensuring mutual alignment and driving continuous improvement in service performance.
• Conduct ongoing market and competitor analysis to identify emerging trends, risks, and new business opportunities within the logistics space.
• Prepare regular reports and dashboards on pipeline health, sales performance, customer feedback, and market insights to inform strategic decision-making.

What You Bring

• Bachelor's degree in Business Administration, Marketing, Logistics, Supply Chain Management, or a related field; a Master's degree or MBA is an advantage.
• At least 5 years' experience in business development, sales, or a similar commercial role within logistics, supply chain, or transportation.
• Proven track record of achieving and exceeding sales and revenue targets in a B2B environment.
• Strong understanding of logistics and supply chain operations, customer requirements, and commercial models.
• Excellent communication, presentation, and negotiation skills, with the ability to engage confidently at executive and senior management level.
• Demonstrated ability to build and maintain long-term client relationships based on trust, credibility, and delivery.
• Strong analytical and strategic thinking skills, with the ability to translate market insights into actionable growth strategies.
• High levels of drive, resilience, and accountability, with a hands-on approach to closing deals and solving problems.
• Comfort working in a fast-paced, performance-oriented environment with multiple stakeholders and competing priorities.

What Success Looks Like

• A healthy, well-qualified sales pipeline that consistently converts into new revenue and profit growth.
• Successful onboarding of new clients with clearly defined KPIs, smooth operational handovers, and strong customer satisfaction.
• Strong, strategic relationships with key customers, partners, and internal teams that enable long-term, value-adding partnerships.
• Visible contribution to the company's growth strategy through new markets, services, and customers in target segments.
• Reliable, insight-driven reporting and market feedback that supports better strategic and commercial decision-making.
• A reputation as a trusted, knowledgeable, and solutions-focused partner to both clients and internal stakeholders.

Skills Required