At least 5 years' experience in network administration and related functions
Certification in disciplines such as Cisco CCNA, CompTIA Network+ or Microsoft certifications in Windows Server and Windows Client
Microsoft Windows Server 2016, 2019 - Highly skilled
Microsoft Active directory - Highly skilled xe2x80xa2 Hyper V management - Highly skilled
DHCP, DNS - Highly skilled
Microsoft Office 365 - Highly skilled
Linux - Highly skilled
Meraki and Checkpoint firewalls - medium
Microsoft Teams - medium
Backup management (Data Protection Manager) - medium
Microsoft Azure - Highly skilled
VOIP Telephony - bonus
DR Systems understanding
SNMP knowledge
KPAs:
Assist users with mobile and remote connections and communications
Keep users informed when a call is open and cannot be closed, confirming the anticipated resolution time
Maintain and manage Microsoft System centre components installed
Maintain the Server room environment both operationally and physically
Operate helpdesk and log calls
Support users with login and passwords
Windows Server support (VMware and HyperV)
Please note that prospective employees will be subject to security vetting. Should you not hear from us within 10 working days, please consider your application as unsuccessful.