Job Description

Medipost are looking for a Network Consultant. The responsibility of the vacancy of Network Consultant is to install, train and maintain systems and system compliance with customers in the Network. The position in based in EL.

RESPONSIBILITIES

Ability to focus on customer needs and customer service while ensuring that all policies and procedures are met. Responsible for the developing and maintaining to ensure that the customer has a high level of system understandingResponsible for the swift solution of customer queries and system-related problems encountered by the customer.Provide technical support in-house and to customers.Responsible to promote the correct and efficient use of the system to the customer to increase system and procedure compliance of the customer.Conducts themselves and all activities and accountabilities in a manner that is consistent with respect for people values and company policies.Plan and manage all installations, trainings and re-visits to the customer.Responsible for training of new customers and the ongoing training to ensure quality and productivity goals are met or exceeded.Compliance management.

QUALIFICATIONS

Grade 12

EXPERIENCE

Computer LiteracyAdministrative experienceLong distance travelling.

IDEAL

Previous training experiencePrevious marketing experienceCustomer serviceIT Experience

LICENSING & ACCREDITATION

Valid driver's license

KEY COMPETENCIES

Verbal and written communication skills, listening skills, patience, empathy, conflict resolution, client service orientation, accuracy, interpersonal skills and relationship building skills, able to work under pressure, adaptability, effective time management, detail orientated.Must be able to train external clients on the in-house system.

OTHER SPECIFIC REQUIREMENTS

Adhere to company SOP's within KPA parameters.Meet / achieve yearly budgets.Willing to sleep out.Willing to travel.Field orientated (20% office bound and 80% travelling)

Job Type: Full-time

Pay: R15000,00 - R16000,00 per month

Work Location: In person

Application Deadline: 2025/06/10