Job Description

Report on variances to the client, provides support to business units on utility matters, manage the SLAs with the different service providers on behalf of the client, administer utility billings to tenants and report on utility income, report on utility expense and queries. Manage staff effectively and provide guidance in terms of utility tasks, present annual utility training to the team to ensure all parties are up to date with the latest workflow and industry standards, meet client's standards and global standards in terms of utility management as set out in the Service Level Agreement with the client. The term utilities includes water, electricity, gas consumption, waste collection and data consumption.
What you will bring
Inherent requirements for the position (non-negotiable)

• Engineering Degree in Electrical Engineering or Mechatronic Engineering
• Between 5-7 years minimum experience within a utilities management space for a municipality, or real estate portfolio.
• Must hold a Certified Energy Manager Qualification

Additional demonstrable requirements:

• Communication
• Strategic planning
• Emotional Intelligence
• Customer and quality focus
• Change management
• Problem solving and decision making
• Finance and business acumen

What you will be doing
In this role, you will be required to:

• Investigate variances via worksheet that includes net utility figures, accruals and notes on queries
• Identify and isolate the problem and period involved. Provide a solution and inform landlord, and other stakeholders.
• Various monthly meetings with service providers including utility company to conclude reporting
• Setup meetings with asset managers monthly to report on NET UTILITY variances
• Process includes investigating both expenses and income side of buildings in the portfolio.
• Collaborate with Utility management service provider(s), asset and property managers; providing key financial information and relevant data to support the drive for management buy in to proposed Energy/Water/Revenue Recovery projects/initiatives.
• Match technical information (readings, meters, tariffs per consumption) on council accounts with the sites
• Approve council account variances after investigated and confirmed
• Integration with finance and accounts payable department.
• Approve / confirm new building take on (meters charged correctly) for buildings on the portfolio in consultation with the local utilities managers/utility controllers sitting at building level.
• Monthly accrual process calculation and management as per client's accrual policy
• Identify technical risk to landlord - calculate accruals in accordance to the client's accrual policy and resolve council queries
• Manage service providers including utility management company, gas supply companies etc. (ensure their system matches our system, provide tenant movements, double check recons, check billing)
• Load utility billings to tenant accounts to the company''s deadline. Check, identify and address issues relating to billing
• Manage billing process in terms of debtor administrators checking pre-billing, ensure new tenant movements gets updated with utility company
• Forecasting, Budget Planning and Maintenance
• Input into annual formulation of budgets - both Opex and Capex.
• Financial management and monthly reporting on expenditure and variances
• Perform procurement duties: RFI, RFP and RFQ Process Management in collaboration with Group Procurement Department.
• Adhoc and Special Projects
• Manage projects in accordance with sound project management processes to achieve objectives.
• Keep abreast with current trends so that the organization keeps up to date with environmental impact factors which determine the overall footprint.
• Understand clearly how the carbon footprint for a typical building is calculated and how the utility streams influence this calculation.

Skills Required