Job Description

Minimun requirements

N3 National Certificate (NQF Level 4) Diesel Mechanic / Trade Test / Red Seal Code 14 Professional Driving Permit 5 years' post-qualification experience working in a diesel workshop or in a Workshop Technician role 2 years' supervisory experience

Refurbishment Centres Operations Management :

Drafts and implements the annual refurbishment plan in close collaboration with the Divisional Operations Manager Develops refurbishment centre procedures / manuals in accordance with Afrirent's policies and procedures in order to optimise the centres' operations, increase profitability and ensure safe operations Collaborates with the Divisional Operations Manager: Auto to set revenue targets Identifies risks in the refurbishment process and develops risk mitigation strategies Manages, monitors and reports on the achievement of planned targets and objectives for each centre Ensures that efficient workflows are in place and that refurbishment projects are completed timeously Oversees the maintenance of an accurate and updated database of all vehicles in the fleet and manages the scheduling of refurbishment of identified trailers Manages, monitors and maintains optimum stock levels of parts, tools equipment and consumables Oversees inventory levels of refurbished products and raw materials Coordinates with the Procurement Department to ensure that adequate levels of components are always available to optimise the completion of refurbishments Implements inventory control measures to minimise losses and waste Oversees the outputs of the centres to optimise the refurbishment of trailers Deals with escalated matters, queries or complaints from clients and vendors Analyses and evaluates refurbishment requirements, costs and quotes and applies technical and commercial judgment to make appropriate decisions Escalates complex / unresolved repairs to the Divisional Operations Manager: Auto Monitors adherence to all service level agreements (SLA's) Initiates any actions required to maintain / improve service levels

Stakeholder Management :

Maintains effective stakeholder and business relationships through appropriate relationship building, networking and reporting activities to promote retention and growth Manages relationships and communication channels with new and potential clients Monitors client satisfaction feedback and levels and makes recommendations for enhancements Communicates with clients on a continuous basis in order to raise issues identified, deal with logistical matters and compliance with SLA's Resolves queries to ensure speedy resolutions and enhance overall client satisfaction Ensures that all audits conducted by the client and Afrirent are passed and adhered to

International Organisation for Standardisation (ISO) Audit Compliance :

Achieves an average of 80% compliance on both internal and external International Organisation for Standardisation (ISO) audits conducted

Budget Management :

Develops the annual Departmental and refurbishment budget Monitors expenditure in line with the approved budget on an on-going basis Ensures strict adherence to the approved budget

People Management :

Fosters a suitable and supportive environment conducive to employee development and the achievement of objectives Implements employee development and training Ensures that all employees receive the appropriate manufacturer training Supervises the performance of the team and refers performance and disciplinary matters to the Divisional Operations Manager: Auto and Human Resources Counsels the team to address discipline and workplace conflict in accordance with approved policies and procedures
Job Types: Full-time, Permanent

Pay: R12345,00 - R678910,00 per month

Work Location: In person

Application Deadline: 2025/07/25