Job Description

RESPONSIBILITIES



Billing support



Billing completeness (reconciliation of all five 5 revenue sources billed for all properties on billing system, namely Water, Electricity, Rates, Refuse and Sewer, for each billing cycle)



Perform reconciliation on the current prepaid meter consumptions versus historical conventional meter consumptions.



Produce dummy bills for each billing cycle to identify possible billing errors, and facilitate corrections



Bill presentment and payment



The Bidder should evaluate and improve the invoicing, presentment of invoices andreceipting processes for the Municipality across all channels.



Manage and direct the key performance and result indicators associated with the Income Section functionality.



Research andevaluate best practices, interpret statutory directive and treasury guidelines to enable input and recommendations into longer term objective settings and financial planning.



Review and align policies, functions, procedures and systems, directing and executing accounting procedures and processes associated with controlling the Income section's administrative functionality.



Control critical management and statutory reporting requirements in order to ensure that the Section is capable of contributing positively to the Municipality's service provision objectives through sound, reliable and accountable management and compliance with prescribed frameworks.



Manage the Income functionality effectively in order to ensure that accurate, legal consumer and related accounts are provided on time.



REQUIREMENTS



QUALIFICATIONS



A relevant 3-year tertiary qualification, preferably a National Diploma or B Com with financial accounting as a major subject.



EXPERIENCE



5 years or more relevant experience covering all aspects of the relevant financial process and the Management of financial information or having gained specialist experience in a finance discipline



SKILLS AND KNOWLEDGE



Compliance with the relevant Minimum Competency Levels for Financial Officials as prescribed.



Computer Literacy (MS Office).



Proficiency in at least two of the three official languages of South Africa

Functional Competencies:

Accounting



Procurement



Budgeting



Financial Management



Costing



Financial Reporting



Financial Process Management

Professional Competencies:

Oral and Written Communication



Organisational Awareness



Problem Solving



Planning and Organising.

Public Service Orientation Competencies:

Interpersonal Relationships



Communication



Service Delivery Orientation.

Personal Competencies:

Action and outcome orientation



Resilience



Cognitive ability



Change readiness



Learning orientation

Management/ Leadership Competencies:

Impact and Influence



Team Orientation



Direction Setting



Coaching and Mentoring



Manage the resolving of account queries and problems effectively to maintain revenue collection.



Manage responsibility to ensure that excellent customer satisfaction is attained constantly regarding customer satisfaction within the customer care policy framework of Council.



Between 5 - 7 Years