Job Description

Join Jem as our Multimedia Visual Creative.

This is not your typical design job. It's a chance to shape how one of South Africa's fastest-growing tech brands shows up in the world.




Jem is looking for a Cape Town-based

Multimedia Visual Creative

to propel our brand through its next phase of growth. You'll report to the Marketing Lead and balance visual design and video storytelling with a mandate to use AI and automation to work smarter, faster, and more creatively. This is a mid-level role (around 5 years' experience) for someone with high agency, creative range, and a hunger to experiment with new tools and formats.

ABOUT THE ROLE:

Your mission is to

make Jem look and feel world-class, across every touchpoint.

You'll own creative execution across design, video, and multimedia storytelling to help Jem sell, onboard, and inspire customers. You will be responsible for:

Visual Design & Branding

Create and adapt assets across Jem's brand system: sales decks, proposals, one-pagers, onboarding guides, WhatsApp cards and event collateral. Design exhibition stands and event materials, coordinating final production with vendors.

Video & Multimedia Storytelling

Capture and edit video content (customer stories, product explainers, event recaps). Produce short-form digital content for LinkedIn, HubSpot and WhatsApp. Use motion graphics and animation to bring stories to life.

Website & Digital Presence

Manage and update visual content on Jem's CMS. Learn and own this function within your first few months.

AI & Automation

Use AI tools to speed up production, enhance creativity and automate repetitive work. Share learnings and new workflows with the team.

Collaboration & Delivery

Manage your own creative backlog and priorities with the Marketing Lead. Translate briefs into high-impact outputs that drive leads, nurture clients and build brand equity. Take full ownership of deadlines, quality and execution.

THIS IS FOR YOU IF:

You're a strong digital designer who loves storytelling through visuals and video. You know your way around tools like Adobe Creative Suite, Figma, Premiere Pro, After Effects, or CapCut. You're curious about AI and already experimenting with it. You have photography/videography skills and a sharp eye for human moments. You're proactive, self-managed, and deliver without being chased. You move fast, think clearly, and care deeply about your craft. You've spent around 3-5 years in digital or multimedia design roles.

WHAT SUCCESS LOOKS LIKE:

Jem's brand visuals and sales content are consistently sharp, on-brand, and fast to deliver. Video becomes a core storytelling medium for Jem, produced in-house at a high standard. AI is woven into your workflows, making design and video production faster and smarter. You're a trusted creative partner who helps the Marketing Lead scale impact through execution.

WHAT YOU GET:

A chance to shape Jem's visual identity during a pivotal growth phase. Freedom to experiment with tools, formats, and ideas. Exposure to a high-performing team building an AI-native brand. Salary range: R35,000-R45,000/month depending on experience and role fit.


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If this excites and scares you in equal measure, apply below.