SUMMARY OF THE ROLE
Jotun Paints South Africa is seeking a proactive and technically skilled Multicolor Technician to support the operation and maintenance of tinting machines and related equipment at dealers and warehouses across South Africa.
Working closely with the Technical Support Executive, this role involves installing, servicing, and troubleshooting Multicolor systems to ensure optimal performance and customer satisfaction.
The technician plays a key role in delivering multicolor solutions while upholding our commitment to innovation, quality, and service excellence.
Responsibilities:Execute and follow up on preventive service and maintenance of Multicolor machines/mixers at dealerships and Jotun warehouses.
Attend to breakdowns and repairs of MC machines.
Assist in troubleshooting MC machines.
Coordinate with the sales team to install the complete Jotun Multicolor concept with various in-shop elements at the dealer's shop once the contract is signed.
Maintain and update the MC maintenance database, which will act as a database for improving areas like stock keeping of critical spares, understanding the nature and frequency of complaints, and time required to close a complaint, etc.
Organize and deliver the installation of MC machines and usage for dealers' operators.
Suggest and share best practices in attending to a problem with Multicolor equipment. Make use of new updates and concepts on multicolour systems.
It is maintained and updated installation details regarding the date of multicolour system installations.
Record spare parts withdrawn and returned to stock and installed at Multicolour shops.
WHAT WE ARE LOOKING FOR AND WHAT WE OFFER
We are looking for a candidate who:
Education:A national diploma in electrical, Mechanical, Mechatronics, or related
technical field.
Experience:3+ years of hands-on experience in installing, maintaining, and troubleshooting technical equipment.
Experience with tinting/multicolour machines or similar equipment is an advantage
Technical Skills:Strong mechanical and electrical troubleshooting skills.
Knowledge of software/hardware integration for machine operations.
Understanding of colour calibration and paint tinting processes is preferred.
Good command of MS Word and Excel for reporting.
Soft Skills:Good customer service orientation with excellent communication skills.
Ability to train customers and colleagues effectively.
Good problem-solving and analytical abilities.
Other Requirements:Having a valid driving license and valid passport is a must.
Willingness to travel within the assigned geographical area.
Ability to work independently with minimal supervision.
Physical ability to handle equipment installation and maintenance tasks.
Fluency in English with strong communication skills.
The competencies we look for:Adheres to company rules and procedures; executes plans with commitment and
determination; achieves high quality results.
Uses a methodical and systematic approach; plans ahead, defines clear priorities and
allocates resources effectively
Creates a stable and re-assuring work atmosphere; supports and encourages team in
difficult times; is firm and reliable
Produces fresh and imaginative ideas and solutions; breaks away from tradition; promotes change and novelty
Communicates in a clear, precise and structured way.
Co-operates well with others; shares knowledge, experience and information; supports
others in the pursuit of team goals
POSITION INFORMATION
Company:
Jotun Paints South Africa (Pty) Ltd.
Contract Type:
Regular
Time Type:
Full time
CLOSING DATE (dd.mm.yyyy):
09.10.2025
WHO WE ARE
Jotun's story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.
Jotun Paints South Africa (Pty) Ltd., established in 1995, is one of the key markets within the MEIA region. With a production facility, 2 warehouses and a rapidly growing team, we aim to further strengthen Jotun's position in South Africa through ambitious market growth plans that focus on innovation, efficiency and profitability.
Visit our Career Page to know more about life at Jotun.
Jotun's company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.
If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this.
If you think that this role is what you could be doing next, apply now!
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