Job Description

BlueSky is Africa's largest Salesforce partner, and is the 12th-fastest growing company in Africa
Our ambition is to be the largest and best cloud technology consulting business on the African continent in the next 4 years.

Our Salesforce Business is our largest and most-established business unit, and we have an opportunity for a Mulesoft Practice Manager to build and lead our Mulesoft team and provide technical and interpersonal leadership to colleagues and customers.

We are looking for a highly motivated and passionate individual to kick start our Mulesoft practice as the MuleSoft Practice Lead. This is a senior role within the Salesforce Practice and reports into the Head of Salesforce.
Job Summary:
The MuleSoft Practice Lead is a new role in BlueSky and will be responsible for starting, leading and managing our MuleSoft integration and API management practice. This role involves working closely with Mulesoft, Salesforce, clients, technical teams and project managers to design, implement, and deliver MuleSoft solutions. The Practice Lead is expected to be an expert in MuleSoft technologies and best practices, providing technical leadership and guidance to ensure the successful execution of integration projects.
(Please note this is a hybrid role, with an expectation of 2 in-office or on-site days per week)
Responsibilities:
Practice Leadership:

• Grow and manage the MuleSoft practice, building a team of MuleSoft developers and architects to match demand.
• Define and execute the practice's strategy, goals, and objectives.
• Stay updated on the latest MuleSoft trends, best practices, certifications and technologies.
• Understand use cases for our chosen industries (FinServ, Telco and Retail/FMCG)
• Proactively engage with Mulesoft to identify leads and collaborate on opportunities.
• Work with the strategic account team to deliver revenue from existing pipeline.
• Identify opportunities with Salesforce/Mulesoft and through customer engagements and account meetings with Sales.

Client Engagement:

• Engage with clients to understand their business requirements and integration needs.
• Provide pre-sales support, including solution design and proposal development.
• Act as the primary point of contact for client projects and ensure client satisfaction.
• Develop case studies on successful completion of projects for circulation in our target market and Salesforce and secure CSAT scores post implementation.
• Attend conferences and events as required.

Solution Design:

• Design MuleSoft solutions, including API designs, integration flows, and data transformations.
• Create technical architecture and design documents.

Development and Implementation:

• Oversee the development and implementation of MuleSoft integration projects.
• Collaborate with development teams to ensure high-quality, scalable, and efficient solutions.
• Conduct code reviews and provide technical guidance to developers.

Quality Assurance and Testing:

• Define and implement testing strategies and ensure the quality of MuleSoft solutions.
• Perform testing and validation of integrations.

Documentation:

• Create and maintain technical documentation for MuleSoft projects, including design documents, deployment guides, and best practices.

Training and Mentorship:

• Certify in Mulesoft as required by the partner programme, at a minimum Mulesoft Certified Developer 1 within Q1 of FY2025.
• Develop a learning path for all Mulesoft prospective employees and new hires to reflect the certification requirements of the programme, practical knowledge required to successfully deliver projects and provide training and mentorship to junior team members to enhance their MuleSoft skills.
• Foster a culture of continuous learning and improvement within the practice.

Project Management:

• Size projects based on effort require to complete them.
• Assist project managers in project planning, resource allocation, and timeline management.
• Monitor project progress and ensure that projects are delivered on time and within budget.

Risk Management:

• Identify and mitigate risks associated with MuleSoft projects.
• Implement best practices for security and compliance.

Requirements:

• Bachelor's degree or other completed tertiary qualification in Computer Science, Information Technology, or a related field.
• MuleSoft Certified Developer and MuleSoft Certified Architect certifications are highly desirable.
• Proven experience in MuleSoft integration and API management.
• Strong leadership and project management skills.
• Excellent communication and client-facing skills.
• Proficiency in integration patterns, REST, SOAP, and other API protocols.
• Knowledge of cloud platforms and containerization technologies is a plus.

Benefits Market related Cost to Company remuneration and benefits structure Our team inspires progress in each other and in our customers through our relentless pursuit of excellence; you will work with leaders who promote learning and personal development. We offer competitive salaries, bonus incentives, benefits, flexible hours, and mentoring.
Our Culture

We want to go far

And we want to go fast

so.....

Are you ready to shoot for the moon?

https //culture.bsky.co.za/