Job Description

Purpose of Role

The Master Data & Systems Support lead is responsible for developing, maintaining, and optimising master data structures within the Microsoft Dynamics 365 ecosystem, with a strong focus on engineering, plant, and operational datasets. This role ensures high-quality data governance, supports business workflows, and acts as a key liaison between technical teams, engineering stakeholders, and plant operations.

Context of Role

Manage and maintain master data models related to engineering, plant, and maintenance data (equipment hierarchies, asset registers, BOMs, materials, specifications, etc.). Develop and configure Dynamics 365 data entities, tables, and workflows that support engineering and plant operations. Collaborate with engineering, production, maintenance, and supply chain teams to understand operational workflows. Work with IT and vendor partners to support data integrations (API, ETL, middleware). Participate in system upgrades, enhancements, and testing cycles. Act as the primary point of contact for engineering and plant teams regarding master data. Front-line and advanced support to engineering end users, ensuring Microsoft Dynamics operates reliably and effectively within daily engineering workflows. Troubleshooting system issues, resolving data or process errors, assisting users with navigation and functionality. Deliver training, documentation, and user guidance on data structures, processes, and workflows. Participate in system upgrades, enhancements, and testing cycles. Perform data cleansing, validation, enrichment, and lifecycle management within MS Dynamics 365. Ensure data integrity across integrated systems (e.g., MES, LIMS, planning systems, engineering design tools). Establish and enforce master data standards, naming conventions, and governance policies.

Qualifications

Bachelor's degree in engineering, Information Systems, Computer Science, or related field. 5+ years working with and supporting Microsoft Dynamics 365 (Finance & Operations, Supply Chain, or Asset Management modules). Experience in master data management, data modeling, or data governance. Strong understanding of plant operations, engineering data, asset hierarchies, and maintenance concepts. Ability to troubleshoot and configure Dynamics workflows, data entities, and business rules.

Job specific experience

5+ years working with Microsoft Dynamics 365 (Finance & Operations, Supply Chain, or Asset Management modules). Experience in master data management, data modelling, or data governance. Building relationships with vendors Service desk incident management Process improvement and Project Management exposure.

Inherent requirement

Must be medically fit.

Closing Date

30 January 2026.