Job Description

About Us

Tsebo Facilities Solutions is looking for The Moves and Churns Team Leader is responsible for supervising the Moves and Churns Team supporting campus transport operations by safely moving, assembling, disassembling, and positioning furniture, office equipment, and related items. The role also includes basic asset labelling, assisting with small maintenance tasks, and ensuring all moves are carried out efficiently, safely, and with minimal disruption.



As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people - the heart of Tsebo - is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients' needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

Duties & Responsibilities

Operational Delivery:

Move and position office furniture and equipment in and around the campus. Assemble and disassemble furniture as required. Carry out basic labelling of assets during moves. Support I.T. teams with safe movement of I.T.-related equipment. Ensure all tasks are carried out safely and in line with OHS requirements. Keep storage/workshop areas neat, tidy, and organised. Take before-and-after photos of completed work for record purposes. Maintain tools in good working order. Report and log all moves and churns activities via the TFS Helpdesk. Undertake inspections of store areas and equipment as directed by the Supervisor. Lead and direct the Moves and Churns Assistant

Service Delivery Management:

Ensuring performance requirements are met (SLA's and performance management) Maintain an accurate record of all Move and churns requests actioned. Work with teams to develop and maintain a customer-focused attitude toward activities

Customer Focus:

Interact with clients to provide and process information in response to enquiries, concerns and requests about services Work with processes and procedures in such a way that operational efficiencies and performance are enhanced Attend to and resolve all client queries timeously or escalate when necessary Follow up and follow through on all escalated queries timeously Manage conflict

Reporting:

Update and maintain all relevant records on a daily to ensure all activity is recorded

Code of Conduct:

Work in a flexible way when the occasion arises so that tasks, which are not specifically covered in the job description, are undertaken Take responsibility for one's own performance Promote TFS's & Hwawei's image and corporate citizenry through deliberate and co-ordinated activities Adhere to the TFS's Safety, Health, Environmental and Quality (SHEQ) Management System's Policies & Procedures as applicable to this position Ensure TFS ethical values are adhered to.

Skills and Competencies

Have a good knowledge of general maintenance, moves and churns. Time Management Skills Excellent facility with common hand and power tools Familiarity with building layouts and infrastructures Hospitality and customer centric focus General Maintenance Team Management Planning Emotional Intelligence: ability to work with colleagues who have different ways of behaving and interacting Resilience: ability to cope with setbacks Ability to work unsupervised and within a team Self-disciplined, motivated, energetic self-starter with an exemplary work ethos Capability to interact with both internal and external customers at all levels Ability to maintain confidentiality Attention to detail with a methodical and structural approach Results focussed and professionalism Ability to multitask Ability to follow established procedures Ability to work under pressure Customer centricity

Qualifications

Matric Minimum 3-5 years' experience in a similar environment * Space planning, moves and churns, general maintenance, furniture assembly