Job Description

Job Title: Mid-Level Data Analyst
Location: Cape Town (Remote, with 1-2 days a week in office)
Type: Full-Time, Permanent
Start Date: ASAP
Salary: Competitive, depending on experience
About the Company
A well-established and fast-growing company in the telecommunications industry is seeking a Mid-Level Data Analyst to join their team. They specialise in delivering cost-effective, high-quality business phone systems and broadband solutions to small businesses. With a strong focus on innovation and customer satisfaction, they offer a dynamic and rewarding work environment.
About the Role
Report directly to the CTO
Collaborate closely with the development team, senior management, and cross-departmental stakeholders
Build and maintain dashboards for reporting, trend analysis, and forecasting
Work with tools like Looker Studio and Trevor.io, with plans to potentially introduce full Looker
Drive independent projects with minimal supervision
Translate business questions into data models and actionable dashboards
The ideal candidate will be comfortable working across departments, highly self-directed, and motivated by impact.
Must-Have Skills
Strong SQL experience, with the ability to write complex queries and extract insights from raw data
Proficiency with at least one BI/reporting tool (e.g., Looker Studio, Power BI, Tableau, Trevor.io)
Strong ability to work independently, managing own priorities and timelines
Clear communication skills for presenting findings to non-technical stakeholders
2-4 years of relevant data analysis experience
Nice-to-Haves
Experience with BigQuery or similar cloud data warehouses
Exposure to Looker (full version)
Basic forecasting and modelling skills
Experience working with product, marketing, or operational data
Why join them
High-ownership role with direct visibility to senior leadership
Flat structure with minimal red tape
Opportunity to shape how data is used in a growing tech business
Flexible remote/hybrid working arrangement

Skills Required