Job Description

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide

JOB TITLE & JOB CODE

Job Title (Job code): Methods & Process Quality Technician

PURPOSE OF THE JOB

Partner with Process Industrial Quality Manager (PIQ) to design and deploy Quality Control Plan to support an external demerit at 0 for Alstom Customer and the ZERO DEFECT PROGRAM.

ORGANISATION

Organization structure (job belongs to..)

• Industrial Quality

Reports directly to:

• Manager (QC-IQ-01)

Other reporting to:

• N/A

Direct reports:

Network & Links

Internal

• EPU, PME, SC, EHS, Quality organization
• PrXM

External

• Customers representative
• Suppliers & sub-contractors

MAIN RESPONSABILITIES

Accountability & Authorities

• Develop and deploy processes, tools & quality standards with industrial teams.
• Support Quality activities related to digital tools: Maximo, SharePoint, SAP, GSI, QES & AOS.
• Car history book compilation (Traceability, configuration, updates xe2x80xa6).
• Support Workstation audit KPIxe2x80x99s: Planning, execution, analysis and animation.
• Develop and maintain internal and external tool calibration process.
• Support APSYS improvement plan for Industrial Quality scope.
• Co-ordination of Quality Management System activities and documentation update.
• Support process improvement through data analysis, pareto charts and performance trends
• Provide technical and administrative support to Industrial Quality team.
• Generating site reports (Defects per units, External Demerits, APSYS, Audits etc.)
• Updating Quality Database
• Participate to PFMEA and Control Plan
• Develop, update and maintain Self Inspection material.
• Participate to design change management process.
• NCR management xe2x80x93 Coordinate NCR process Ie. Updating control plans, QRQC/8D problem solving approach and closure

Performance measurements

• Quality documentation deployed at the serial stage.
• OTD - Car history book completion prior to customer handover.
• Activity audits: 100% of the audits carried out in the year according to planning defined.
• Dashboard deployed and up to date.
• APSYS measurement for the Industrial Quality Road Map.
• NCR performance
• Central Quality Index

MAIN REQUIRED COMPETENCES

Educational Requirements

Mandatory:

• Technical Engineering Diploma and/or Quality diploma.

Desirable:

• ISO 9001:2015
• PFMEA Training
• Problem Solving (8D) Training

Experience

Mandatory:

• Process knowledge on Quality and at industrial level
• Experience in Quality environment
• NCR management expxc3xa9rience on SAP/SQP
• 3-5 Years experience in a quality role
• Proficiency in MS Office with expertise in Word, Power Point and Excel.
• Generating weekly/monthly performance reports
• Rail experience
• Configuration change management

Desirable:

• Familiar with Alstom processes
• Familiar with Quality APSYS roadmap

Competencies & Skills

• Autonomous
• Technical mastering of railway products
• Data analytics, savvy with ERP & data visualization
• International mindset & fluent in English.
• Ability to work in a matrix organization.
• Reliable, committed and responsive.
• Adapt at problem-solving, including being able to identify & resolve issues in a timely manner
• Resourceful & possess strong interpersonal skills.
• Excellent communication skills both written and orally with employees, Quality team and in group presentations and meetings.
• Ability to be dependable by prioritizing.
• Planning and organizing skills with efficient time management.
• Accuracy and ability to monitor work and documentation for quality.
• Teamwork and collaboration skills.

Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrowxe2x80x99s mobility. Thatxe2x80x99s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?

Equal opportunity statement:
Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.

Alstom