Job Description

Faircape Utility Solutions, part of the Faircape Group, provides a full suite of utility management services to homes, businesses, and industries. As part of a well-established and diverse organisation, our teams benefit from excellent support from a wide range of professionals across the Group. This collaborative environment ensures you are never working in isolation - you'll have the backing of colleagues in engineering, finance, operations, and healthcare, all committed to operational excellence.
We are seeking a Meter Reader to join our Claremont-based team and play a vital role in ensuring accurate meter data and smooth utility operations.
This is an excellent opportunity for a detail-oriented individual who enjoys working independently, while also contributing to a larger, professional team effort.
Responsibilities:

• Above-market salaries - your skills are valued.
• Quarterly performance bonuses - rewarded for results.
• Long service leave - recognition of your loyalty.
• Onsite Barista - free hot drinks to keep you energised ?.
• Subsidised vending machine snacks - affordable quick bites.
• Discounted internet (ISP) packages - stay connected at reduced rates
• Flexi-time (06h30 - 18h30) - supporting work-life balance.
• Subsidised parking - hassle-free commuting.

Key responsibilities of this role include:

• Accurately capture electricity meter readings across residential, commercial, and industrial sites.
• Identify and report irregular consumption patterns or suspected faults.
• Ensure all readings are logged correctly into the central system for billing and compliance purposes.

• Perform routine water meter checks at designated properties.
• Detects and escalates anomalies such as suspected leaks, tampering, or unregistered usage.
• Record readings clearly and systematically to support operational accuracy.

• Adhere strictly to Faircape's operating procedures and safety standards while on-site.
• Handle sensitive property access with professionalism, integrity, and discretion.
• Provide accurate data that supports financial and operational decision-making.
• Support facility teams with ad-hoc operational tasks when not engaged in meter routes.

• Collaborate with colleagues to ensure seamless service delivery across the Group.

Qualifications

• Basic Electrical Training (N1-N3 Electrical Engineering) advantageous
• Health & Safety Training (OHS Compliance Certificates) advantageous
• Technical short courses in utility metering (some private training providers offer 3-5 day courses in water and electricity meter reading, smart metering, and AMR/AMI systems).

Experience and knowledge

• Previous meter reading experience is essential.
• Previous data analysis/processing experience (advantageous)
• Knowledge of meters and basic electrical background is advantageous.

Skills and attributes

• Accuracy & Attention to Detail - must ensure readings are correct, as these impact billing and operational data.
• Time Management & Reliability - ability to complete routes and readings within strict deadlines.
• Independence & Initiative - comfortable working unsupervised while taking ownership of tasks and reporting issues promptly.
• Communication Skills - able to interact politely with tenants, clients, and colleagues, and escalate issues clearly.
• Problem-Solving - capable of identifying irregularities and suggesting solutions or escalating appropriately.
• Technical Aptitude - practical understanding of utility meters and willingness to learn new systems.
• Adaptability - flexible to assist with generator checks, refuelling, and other ad-hoc duties when required.

Specific requirements

• Must have a valid drivers license
• No criminal and credit record
• Two written references

Normal working hours are Mondays to Fridays from 08h00 until 17h00. The company allows employees, by approval of the direct manager, to work flexi-time between 07h00 and 18h00.
With centrally located and modern offices just across from Cavendish in Claremont, Faircape offers above market-related salaries. The amount offered will be dependent on qualifications, experience, and other market-related factors.
Should you not receive a response within 2 weeks of applying, please consider your application unsuccessful

Skills Required