Job Description

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Join Fetola and Make a Difference as a Mentor Portfolio Lead
Apply now for a full-time role based in Cape Town
Salary: R53 956 - R63 123 per month (with benefits)
Hybrid set-up
Vacancies: 1
Closing date: 24 October 2025
"Our purpose is simple: we help people to start, grow & scale successful businesses".
Who are we?
Fetola is a social enterprise dedicated to sustainable SME development as a means to tackle unemployment, inequality, and poverty. With a strong track record in business start-up and acceleration, we help entrepreneurs build thriving, environmentally sound businesses that drive economic growth and job creation. Our innovative approach, diverse programs, investment funds, and strategic partnerships position us at the forefront of impactful change in South Africa.
Agile, inclusive, and results-driven, we foster a collaborative culture where every voice matters. With 87% of our accelerator alumni still in business after ten years, this is nine times the national average as we are committed to creating deep, lasting impact. True to our name, which means "change" in Sesotho, we believe that together, we can 'Fetola' the world!
At the heart of all we do is our commitment to People, Planet and Profitability --ensuring a future where businesses thrive while making a meaningful difference.
Who are we looking for?
The overarching purpose of this role is to effectively lead the mentor portfolio by working with the implementation team to deliver highly impactful mentorship and consulting support solutions to entrepreneurs in Fetola's network. We are seeking a strategic, yet hands-on outcomes focused relationship builder with a track record of managing complex mentor/consultant portfolios in the enterprise development space. This individual is:

• Strategic - Thrives on creating structures that deliver world class mentorship resulting in measurable impact for SMEs while ensuring mentors are valued, developed, equipped, and engaged.

• Results-oriented - Balances care for people with focus on delivery and growth outcomes.

• Proactive problem solver - Anticipates issues and resolves them before they escalate.

• Adaptable - Comfortable in a changing environment with evolving programme needs.

• Collaborative - Works seamlessly across teams, values shared success and is strong at balancing the needs of multiple stakeholders (mentors, entrepreneurs, internal teams, and funders) with operational excellence.

• High integrity - Trustworthy, fair, and committed to ethical practices.

What will you do: Lead the implementation of portfolio strategy & individual programme deliverables for the Mentor Portfolio.

• Mentor Portfolio Management - Develop, implement and manage a clear portfolio strategy and action plan to achieve world class results

• Mentor recruitment, selection, onboarding and matching

• Building value adding partnerships - build, maintain, and continuously develop a quality pool of experienced mentors and consultants.

• Mentor Performance Management - Maintain exceptional performance standards by analysing impact of mentoring

• Ensure high mentor and SME satisfaction through effective relationship management.

• Maintain up-to-date CRM records and mentor profiles.

• Resolve stakeholder issues and complaints promptly and professionally.

• Collaborate with internal teams to ensure smooth programme delivery and reporting.

Requirements

• University Degree (Project Management, Commerce, Business analytics, Economics, Enterprise Development or similar).

• 5 years of working experience in Enterprise Development in a managerial capacity

• Keen interest and ability to build trusted support relationships with mentors, entrepreneurs and industry stakeholders

• Ability to analyse and work with data, including creation and interpretation of visual content

• Advanced proficiency in Microsoft Office (Word, PowerPoint, Excel, Outlook)

• Access to extensive network in the sector (advantageous)

Benefits

• Flexible working policy

• Medical aid and Vitality

• Group life cover and access to a financial advisor

• Study support

• Extra leave perks

• A competitive salary

• Wellness programme

• The chance to make a real difference

• Collaborate with an amazing skilled and passionate team

Skills Required