Job Description

Our client, a leading dentistry practice based in the upmarket suburb of Upper Claremont, is looking to appoint a Medical Secretary. The successful candidate will be professional, compassionate, and discreet, with excellent organizational and time-management skills.
This is a frontline, fast-paced role responsible for welcoming patients, handling incoming calls and inquiries, scheduling and coordinating appointments, and assisting patients with forms and documentation.
Key Responsibilities
Manage diaries and appointments, ensuring punctuality of schedules
Greet and assist patients and visitors in a professional manner
Handle telephone calls and patient inquiries
Create and maintain patient files and records
Oversee patient flow to ensure smooth operations
Perform general administrative duties and filing
Keep reception area neat, organized, and welcoming
Maintain confidentiality of all patient, staff, and doctor information
Provide efficient, friendly, and professional patient service
Working Hours
Monday - Thursday: 7:30am - 5:00pm
Friday: 8:00am - 4:00pm
Requirements
Matric (Grade 12)
Strong administrative and organizational skills
Proficient in Excel and computer literate across MS Office
Excellent verbal and written communication skills (English & Afrikaans)
Skills & Attributes
Warm, friendly, and professional manner
Strong interpersonal and customer service skills
Detail-oriented and highly organized
Hardworking and reliable
Start Date: Immediate
Salary: To be discussed in interview based on experience. Please advise salary expectations when applying.
If you do not hear from us within 14 days, please consider your application for this role unsuccessful. By submitting your application for this position, you consent to the retention of your personal information in our database for future employment opportunities. You also grant permission for your details to be reviewed by third parties solely for recruitment and employment purposes. Additionally, you confirm that all information provided is accurate and truthful.