Job Description

Medical Secretary
Join a growing healthcare support team in Cape Town providing vital secretarial services to consultants
Location: Gardens, Cape Town | Salary: R25 000 R35 000 per month
About Our Client
Our client is a fast-growing specialist medical support group providing professional administrative and secretarial services to consultants in private healthcare. With a reputation for accuracy, confidentiality, and efficiency, the business is expanding and seeking dedicated Medical Secretaries at both standard and senior levels. This is an opportunity to work in a collaborative team where attention to detail and patient care are at the heart of everything.
The Role: Medical Secretary
As a Medical Secretary, you will provide high-quality administrative and secretarial support to consultants, ensuring smooth day-to-day operations of private practice. This role is essential in maintaining patient trust, consultant efficiency, and accurate clinical documentation. Positions are available at both entry/standard level and senior level, depending on experience.
Key Responsibilities
Proofread and finalise clinic and theatre letters generated via AI transcription, ensuring accuracy and confidentiality
Manage consultant diaries, including booking patient appointments and coordinating with hospitals
Handle patient enquiries professionally via phone and email
Process referrals and test requests promptly and accurately
Maintain up-to-date and compliant patient records
Liaise with consultants, hospitals, insurers, and patients as required
Support colleagues by covering phones, inboxes, and desks when needed
(Senior level) Oversee complex tasks such as billing queries, theatre bookings, and consultant correspondence independently
(Senior level) Act as a mentor to junior staff and contribute to improving secretarial processes
About You
Minimum 1 years experience as a Medical Secretary
Confident proofreading AI-transcribed clinic letters and managing consultant diaries
Developing knowledge of private practice processes
Comfortable working under supervision, with support available for complex cases
Proven ability to manage consultant practice independently
Strong track record handling billing, theatre bookings, and correspondence without supervision
Experience mentoring junior staff and improving practice management processes
Demonstrates initiative, adaptability, and attention to detail
Desirable:
AMSPAR or BSMSA qualification
Experience in private healthcare
Knowledge of medical terminology and healthcare systems

Skills Required