Job Description

We are looking for a hardworking, enthusiastic, and friendly Medical Receptionist to join our busy practice in the City Bowl area. We welcome applicants with a hands-on attitude who work well with others but use their own initiative and are eager to learn and perform to the best of their abilities. If you think this position would suit you, we encourage you to apply.

Requirements:

Matric Qualification essential Administration experience is essential Excellent customer service, telephonic and face to face communicative skills Experience working with Elixir Live would be advantageous Working with Microsoft office is essential (Word, Excel etc.) Fluent in English and/or Afrikaans Valid driving license and reliable transport is desirable Medical terminology/knowledge and understanding Excellent Literacy skills ICD-10 coding experience is desirable Understanding Medical Aid processing and claim queries Excellent time management and organization skills Excellent personable skills (sympathy, empathy and caring nature)

Responsibilities

General administrative duties, filing, scanning and attending to emails Billing, quoting, invoicing, statements, medical aid and account enquiries Ability for maintaining a caring and empathetic response to patients even in occasionally difficult and demanding engagements Manage appropriate time keeping of patient appointments on diary Assist with the maintenance of a clean and neat reception area and workplace Update files of correct patient information by obtaining, recording and uploading onto Elixir Live and Health1 systems Assist with stock control and ordering office and medical supplies when needed Maintain a calm demeanor to assist patients in distress or any emergencies that may arise Accounting duties including debt management as well as medical aid reconciliation Punctual and organized with a forward-thinking approach Weekend work (One Saturday a month from 08h30)
Job Types: Full-time, Permanent

Work Location: In person